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  1. Complaints procedure

    As a public service we value all complaints and comments of concern received, irrespective of whether they are ... will be dealt with in accordance with the following complaints procedure: We will listen carefully to your complaint. We will ...

    web-services-officer - 17/07/2014 - 09:35

  2. Procedure for Local Investigation of Referred Complaints

    ... At the last meeting of the Committee Members approved a Procedure for Local Investigation of Referred Complaints but agreed that the reference to indemnities at paragraph 5.4 of the ...

    web-services-officer - 02/06/2014 - 16:29

  3. Update to Local Investigation and Hearing Procedure

    ... procedures for local investigation of code of conduct complaints and local hearings, following local investigations, for ...

    web-services-officer - 02/06/2014 - 16:29

  4. Guidance on complaints about members

    ... role, who must to be consulted at various stages during the complaints process, and whose role is to ensure that all complaints are dealt ... if any, to take in respect of the Member. Hearing procedure The Hearing Procedure is detailed below but may be changed by the ...

    web-services-officer - 30/04/2018 - 11:08

  5. Complaints

    ... 31 - please can you tell me: The TOTAL number of complaints brought by fire and rescue service employees, against other fire and rescue employees, under the relevant Complaints Procedure; ideally, I wish the data to be broken down by type of grievance/s ...

    Emily Bray - 28/02/2023 - 11:26

  6. Complaints

    ... 2019-20, 2020-21, 2021-22 and 2022-23 to date: How many complaints have your Fire and Rescue Service received? a.     Please ... of staff are however managed separately under our grievance procedure.  Therefore, please can you clarify if you also require the data for ...

    Emily Bray - 22/09/2023 - 14:57

  7. Whistleblowers

    ... internal staff. External issues would be raised through the complaints procedure. Please find the link to our website.   Complaints ...

    Alison Matthews - 14/07/2021 - 12:19

  8. Ethical Framework Issues: Update and Review

    ... * Members' Code of Conduct * Code of Conduct complaints procedure and publicity * Disclosable Pecuniary Interests from * ...

    Anonymous - 02/06/2014 - 16:29

  9. Review of Ethical Framework Documents and Procedures

    ... Members' Code of Conduct; Code of Conduct complaints procedure; Complaints form; Disclosable pecuniary interest form; and ...

    Lynn Ince - 29/10/2014 - 15:21

  10. Update on Ethical Framework Issues

    ... • Members’ Code of Conduct; • Code of Conduct complaints procedure; • Complaints form; • Disclosable pecuniary interest form; ...

    Anonymous - 02/06/2014 - 16:29

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