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To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Reserves over last 10 years Yes 5th April, 2016 5th April, 2016
Statistics - fire related incidents Yes 25th January, 2016 26th January, 2016
Directors at Board level and their salary Yes 13th May, 2014 14th May, 2014
Fires at waste management sites - Cost Yes 16th April, 2014 30th April, 2014
Compensation claims 2010/11, 2011/12, 2012/13 Yes 18th February, 2014 14th March, 2014
Salary of the Chief Fire Officer Yes 10th February, 2014 10th March, 2014
Insurance services contracts Yes 5th March, 2014 20th March, 2014


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Mental Health - Stress Yes 22nd August, 2017 13th September, 2017
Fire Service Mental Health Yes 26th July, 2017 21st August, 2017
Inspecting and Auditing Staff Yes 17th July, 2017 7th August, 2017
Business Fire Safety Officers (Not held) 5th July, 2017 30th November, 2017
Fire Safety staff Yes 22nd June, 2017 30th June, 2017
Retained/On-Call Staff Yes 21st June, 2017 7th July, 2017
Staff numbers Yes 31st March, 2017 25th April, 2017
Outside employment Yes 27th February, 2017 24th March, 2017
Control Watch Managers Yes 13th January, 2017 3rd February, 2017
Investigatory Powers Act Yes 3rd December, 2016 3rd January, 2017


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Facilities management contracts Yes 16th February, 2017 9th March, 2017
Body Worn Cameras Yes 11th February, 2017 20th February, 2017
Fleet Tyres Yes 7th December, 2016 3rd January, 2017
eTender Portal Yes 25th November, 2016 28th November, 2016
Air Conditioning Yes 4th August, 2016 10th August, 2016
Vehicle Fleet List Yes 11th May, 2016 12th May, 2016
Fleet Vehicles Yes 29th April, 2016 24th May, 2016
BA equipment details Yes 8th December, 2013 8th January, 2014


No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Fireworks through letterboxes Yes 22nd September, 2017 9th October, 2017
Bariatric incidents Yes 1st September, 2017 2nd October, 2017
Response Times and Injuries Yes 25th August, 2017 20th September, 2017
E-Cigarette and Mobile Phones Yes 21st August, 2017 6th September, 2017
Sprinkler Systems Yes 7th August, 2017 24th August, 2017
Rescues Yes 2nd August, 2017 24th August, 2017
Vehicle Fires in Telford Yes 22nd July, 2017 28th July, 2017
Callouts and charges: Ambulance Service (Not held) 6th July, 2017 20th July, 2017
Fridge/Freezer Fires Yes 5th July, 2017 13th July, 2017
Cladding in Shropshire Yes 26th June, 2017 21st July, 2017


Recent Freedom of Information Requests for IT
Title Released Received Responded
Telephone Maintenance Contracts Yes 30th June, 2016 25th July, 2016
Photocopier Contracts Yes 24th June, 2016 14th July, 2016
Telephone maintenance Yes 11th March, 2014 8th April, 2014
Telecommunications contracts Yes 17th January, 2014 14th February, 2014