IT Service Management

Reference: 

750

Request detail: 

1.    What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)?

 

2.    When does the contract with your current service desk provider end?

 

3.    How much does your current ITSM service desk tool cost annually?

 

4.    When will you be looking to review your current service desk tool?

Response detail: 

1. What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)? Samanage 2. When does the contract with your current service desk provider end? Annual renewal is due 21/01/2018 3. How much does your current ITSM service desk tool cost annually? £8k approx 4. When will you be looking to review your current service desk tool? 2019

Information Released: 

Yes

Received: 

Monday, 8 January, 2018

Responded: 

Monday, 5 February, 2018

Topic: