On Call Appliance Availability



Request detail: 

I write to make the following request under the Freedom of Information Act 2000.

I would like the service to provide me with details of the Retained/On-Call fire appliances availability over the most recent 12-month period, stipulating the amount of time these appliances were ‘off the run’ (unavailable) to respond to an emergency.

I would like these details to be broken down into the number of hours per month that an appliance has been unavailable on a station-by-station basis and expressed as a percentage figure.

In addition, and if possible, could the reason why the appliances were unavailable be included: i.e., lack of crew; lack of Officer in Charge; lack of driver etc?

Response detail: 

Please find attached the excel document containing the FOI request data. We are unable to provide the reason of unavailability.

Please accept our apologies in the delay in returning the FOI request.

If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:   

Information Commissioner's Office   

Wycliffe House   

Water Lane   



SK9 5AF  

Telephone: 0303 123 1113  

Website: www.ico.gov.uk 

Information Released: 



Friday, 13 August, 2021


Monday, 20 September, 2021