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To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Media Subscriptions Yes 12th December, 2017 12th January, 2018
NJC 5 Workstreams Yes 22nd September, 2017 17th October, 2017
Training Budget Yes 2nd August, 2017 23rd August, 2017
Sky Lanterns Yes 21st July, 2017 8th August, 2017
Budgets Yes 15th June, 2017 22nd June, 2017
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017
Maverick Spend Yes 8th December, 2016 15th December, 2016
Copy Paper Yes 8th September, 2016 21st September, 2016
HR and Payroll Software Yes 1st June, 2016 23rd June, 2016


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Crew Availability Yes 7th January, 2018 24th January, 2018
Vacancies Yes 5th January, 2018 24th January, 2018
Staff Feedback Yes 2nd January, 2018 23rd January, 2018
Rural/Retained Fire Stations Yes 10th November, 2017 7th December, 2018
Control room staffing levels Yes 26th October, 2017 31st October, 2017
Subject Access Requests Yes 19th September, 2017 4th October, 2017
Operational Personnel Fitness Yes 1st September, 2017 18th September, 2017
Mental Health - Stress Yes 22nd August, 2017 13th September, 2017
Fire Service Mental Health Yes 26th July, 2017 21st August, 2017
Inspecting and Auditing Staff Yes 17th July, 2017 7th August, 2017


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Sales of Vehicles (disposal) Yes 17th January, 2018 22nd January, 2018
Body Worn Cameras Yes 31st December, 2017 5th January, 2018
Incident Support Units/Vehicles Yes 5th November, 2017 7th December, 2017
Vehicle tyres Yes 20th September, 2017 18th October, 2017
Water useage Yes 20th July, 2017 14th August, 2017
Highrise PDA Yes 12th July, 2017 28th July, 2017
Photocopyers Yes 5th July, 2017 13th July, 2017
Grounds Maintenance and Pest Control Services Yes 23rd February, 2017 27th February, 2017
Diesel fuelled generators Yes 22nd February, 2017 16th March, 2017
Facilities management contracts Yes 16th February, 2017 9th March, 2017


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016
Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Electric Vehicles Yes 12th January, 2018 29th January, 2018
Unregistered Schools (Not held) 21st December, 2017 12th January, 2018
Animal Rescues - Pigeons & Wild Birds Yes 27th November, 2017 13th December, 2017
Emollient/paraffin based cream Yes 30th October, 2017 8th November, 2017
False alarms and AFAs Yes 24th October, 2017 21st November, 2017
Electrical source of ignition Yes 20th October, 2017 13th November, 2017
Fireworks through letterboxes Yes 22nd September, 2017 9th October, 2017
Bariatric incidents Yes 1st September, 2017 2nd October, 2017
Response Times and Injuries Yes 25th August, 2017 20th September, 2017
E-Cigarette and Mobile Phones Yes 21st August, 2017 6th September, 2017


Recent Freedom of Information Requests for IT
Title Released Received Responded
Google, Facebook and Twitter Yes 25th January, 2018 29th January, 2018
IT Service Management Yes 8th January, 2018 5th February, 2018
You Tube Yes 9th December, 2017 13th December, 2017
Wi-Fi Provider Yes 25th September, 2017 20th October, 2017
IT Service Management Yes 20th September, 2017 18th October, 2017
Communications technology Yes 13th September, 2016 11th October, 2016
ICT Expenditure Yes 7th July, 2016 25th July, 2016
Telephone Maintenance Contracts Yes 30th June, 2016 25th July, 2016
Photocopier Contracts Yes 24th June, 2016 14th July, 2016
Telephone maintenance Yes 11th March, 2014 8th April, 2014