Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Media Subscriptions Yes 12th December, 2017 12th January, 2018
NJC 5 Workstreams Yes 22nd September, 2017 17th October, 2017
Training Budget Yes 2nd August, 2017 23rd August, 2017
Sky Lanterns Yes 21st July, 2017 8th August, 2017
Budgets Yes 15th June, 2017 22nd June, 2017
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017
Maverick Spend Yes 8th December, 2016 15th December, 2016
Copy Paper Yes 8th September, 2016 21st September, 2016
HR and Payroll Software Yes 1st June, 2016 23rd June, 2016

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Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Staff headcount Yes 9th April, 2018 4th May, 2018
Pensions Yes 28th February, 2018 9th March, 2018
Mental Health Related Illness Yes 10th January, 2018 7th February, 2018
Complaints Yes 1st January, 2018 22nd January, 2018
Crew Availability Yes 7th January, 2018 24th January, 2018
Vacancies Yes 5th January, 2018 24th January, 2018
Staff Feedback Yes 2nd January, 2018 23rd January, 2018
Rural/Retained Fire Stations Yes 10th November, 2017 7th December, 2018
Control room staffing levels Yes 26th October, 2017 31st October, 2017
Subject Access Requests Yes 19th September, 2017 4th October, 2017

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Recent Freedom of Information Requests for Assets
Title Released Received Responded
Pet Oxygen Yes 26th March, 2018 9th April, 2018
Energy Yes 24th January, 2018 15th February, 2018
Sales of Vehicles (disposal) Yes 17th January, 2018 22nd January, 2018
Body Worn Cameras Yes 31st December, 2017 5th January, 2018
Suppliers Yes 8th December, 2017 14th December, 2017
Incident Support Units/Vehicles Yes 5th November, 2017 7th December, 2017
Vehicle tyres Yes 20th September, 2017 18th October, 2017
Water useage Yes 20th July, 2017 14th August, 2017
Highrise PDA Yes 12th July, 2017 28th July, 2017
Photocopyers Yes 5th July, 2017 13th July, 2017

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Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018
Smoke Alarms Yes 12th March, 2018 20th March, 2018
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016
Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Fire alarms - toasters in office blocks Yes 17th April, 2018 23rd April, 2018
Fire Risk Assessment Yes 16th April, 2018 1st May, 2018
Incidents - by Station Yes 15th April, 2018 1st May, 2018
Animal Rescues Yes 16th March, 2018 16th March, 2018
Emergency Services Rescues Yes 24th January, 2018 13th February, 2018
Weather conditions Yes 16th January, 2018 9th February, 2018
Boats at Ironbridge Yes 5th January, 2018 23rd January, 2018
Electric Vehicles Yes 12th January, 2018 29th January, 2018
Unregistered Schools (Not held) 21st December, 2017 12th January, 2018
Animal Rescues - Pigeons & Wild Birds Yes 27th November, 2017 13th December, 2017

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Recent Freedom of Information Requests for IT
Title Released Received Responded
ICT Department Yes 19th March, 2018 9th April, 2018
Cyber Security Yes 2nd February, 2018 27th February, 2018
Mobile Phone Contract Yes 10th January, 2018 6th February, 2018
WAN Yes 8th January, 2018 6th February, 2018
Google, Facebook and Twitter Yes 25th January, 2018 29th January, 2018
IT Service Management Yes 8th January, 2018 5th February, 2018
You Tube Yes 9th December, 2017 13th December, 2017
Wi-Fi Provider Yes 25th September, 2017 20th October, 2017
IT Service Management Yes 20th September, 2017 18th October, 2017
Communications technology Yes 13th September, 2016 11th October, 2016

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