Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Expenditure over £500 Yes 4th November, 2020 10th November, 2020
Contracts Register Yes 14th April, 2020 12th May, 2020
£500+ Transactions Yes 29th November, 2019 3rd December, 2019
Pay Scales Yes 19th August, 2019 12th September, 2019
Fire Trading Company Yes 8th August, 2019 22nd August, 2019
Procurement Yes 4th June, 2019 5th June, 2019
NDA's Partial 13th May, 2019 11th June, 2019
expenditure over £500 Yes 1st June, 2019 3rd June, 2019
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Learning and Development Systems Yes 5th January, 2021 19th January, 2021
Covid Yes 1st January, 2021 19th January, 2021
Oswestry Watches - Rank/Role Yes 26th December, 2021 22nd February, 2021
Exit Payments Yes 11th November, 2020 16th November, 2020
Remuneration when calculating holiday pay. Yes 3rd November, 2020 2nd December, 2020
Senior Organisation Structure Yes 22nd October, 2020 16th November, 2020
Mental Health Yes 10th September, 2020 5th October, 2020
Medical Training Yes 18th August, 2020 21st August, 2020
Personal Data, SARs Yes 22nd July, 2020 17th August, 2020
Positive Action Taster Days Yes 28th July, 2020 18th August, 2020


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Repairs and Maintenance Services (Not held) 30th December, 2020 3rd November, 2020
Fleet and Employees Yes 16th October, 2020 2nd November, 2020
Fleet List and Officer Cars Yes 5th September, 2020 23rd September, 2020
Assets/Fleet Yes 28th August, 2020 23rd September, 2020
Facilities Management Yes 8th July, 2020 5th August, 2020
Fleet List Yes 29th June, 2020 6th July, 2020
Asset Management Yes 3rd April, 2020 23rd April, 2020
Fleet List Yes 5th March, 2020 11th March, 2020
Aerial Appliances Yes 3rd March, 2020 10th March, 2020
Thefts from Fire Appliances Yes 5th February, 2020 3rd March, 2020


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Prohibition Notices Multi Occupancy Residential Buildings Yes 5th January, 2021 28th January, 2021
Waking Watches Yes 23rd November, 2020 3rd December, 2020
Waking Watches Yes 16th November, 2020 23rd November, 2020
Shirehall, Shrewsbury Partial 12th October, 2020 9th November, 2020
Grenfell Yes 23rd June, 2020 17th July, 2020
Fire Safety Audits Yes 12th May, 2020 8th June, 2020
994 Yes 18th February, 2020 19th February, 2020
991 Yes 6th February, 2020 7th February, 2020
Fire Setters Yes 16th December, 2019 24th December, 2019
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Floods and Flood Impacts Yes 13th January, 2021 10th February, 2021
Deliberate Fire Incidents Yes 4th January, 2021 1st February, 2021
Fire Availability Yes 1st January, 2021 19th January, 2021
RTC A49 Yes 31st December, 2020 26th January, 2021
Fires in New Build Homes Yes 23rd December, 2020 21st January, 2021
Suspected or Attempted Suicides No 18th December, 2020 18th January, 2021
Warehouse Fires/Vacant Properties/ Arson in Schools (Not held) 11th December, 2020 8th January, 2021
Drones or Unmanned Aerial Vehicles (Not held) 8th December, 2020 15th December, 2020
Emollient Products involved in fires Yes 30th November, 2020 29th December, 2020
Animal Rescues Yes 26th November, 2020 21st February, 2020


Recent Freedom of Information Requests for IT
Title Released Received Responded
Person responsible for IT Yes 9th December, 2020 10th December, 2020
ICT Strategy Yes 12th November, 2020 10th December, 2020
ERP Yes 29th September, 2020 22nd October, 2020
Firewall, anti-virus & Enterprise Agreement Yes 15th September, 2020 7th October, 2020
Intranet, Number of Employees Yes 14th July, 2020 5th August, 2020
Pager call out system Yes 25th May, 2020 23rd June, 2020
Mobile Phones Contract Yes 28th April, 2020 26th May, 2020
IT - Hardware / Software Yes 22nd April, 2020 19th May, 2020
Office 365 Yes 11th March, 2020 25th March, 2020
Printers / Printing Yes 21st January, 2020 24th January, 2020


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