Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
£500+ Transactions Yes 29th November, 2019 3rd December, 2019
Pay Scales Yes 19th August, 2019 12th September, 2019
Fire Trading Company Yes 8th August, 2019 22nd August, 2019
Procurement Yes 4th June, 2019 5th June, 2019
NDA's Partial 13th May, 2019 11th June, 2019
expenditure over £500 Yes 1st June, 2019 3rd June, 2019
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
995 Yes 20th February, 2020 26th February, 2020
992 Yes 10th February, 2020 5th March, 2020
Stations & Staff Yes 16th January, 2020 13th February, 2020
Maternity Leave Yes 16th January, 2020 4th February, 2020
Gifts & Hospitality Yes 10th January, 2020 30th January, 2020
DPIA & Information Governance Yes 7th January, 2020 30th January, 2020
Blue Badge Scheme (Not held) 6th January, 2020 9th January, 2020
SIRO & Information Governance (Not held) 3rd January, 2020 28th January, 2020
Subject Access Requests Yes 12th December, 2019 6th January, 2020
Change of rota Yes 9th November, 2019 2nd December, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Thefts from Fire Appliances Yes 5th February, 2020 3rd March, 2020
Vehicles, Road Accidents, Insurance Claims Yes 4th February, 2020 2nd March, 2020
Fuel Management Yes 26th November, 2019 22nd September, 2020
Fire Service Vehicles Yes 21st November, 2019 29th November, 2019
Cost of Fire Engines Yes 4th September, 2019 20th September, 2019
Vehicle Purchases Yes 29th August, 2019 3rd September, 2019
Vehicle List Yes 21st August, 2019 20th September, 2019
Fleet List Yes 6th August, 2019 16th August, 2019
Fire Fighting Foam Yes 21st June, 2019 15th July, 2019
appliance livery Yes 3rd June, 2019 4th June, 2019


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
994 Yes 18th February, 2020 19th February, 2020
991 Yes 6th February, 2020 7th February, 2020
Fire Setters Yes 16th December, 2019 24th December, 2019
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019
Evacuation in HRRBs Yes 9th October, 2019 5th November, 2019
Electric Blanket Fires Yes 9th October, 2019 4th November, 2019
Fire Safety in Care Homes Yes 23rd August, 2019 20th September, 2019
RRO Yes 30th April, 2019 23rd May, 2019
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
996 Yes 28th February, 2020 25th March, 2020
993 Yes 13th February, 2020 11th March, 2020
Refurbishment Fires Yes 3rd February, 2020 12th October, 2020
Flooding Yes 23rd December, 2019 21st January, 2020
Cladding Yes 16th December, 2019 10th January, 2020
Lamledge Lane Incidents Yes 13th December, 2019 23rd December, 2019
Animal Rescue Yes 2nd December, 2019 23rd December, 2019
Bariatrics and Ambulance Service Yes 2nd December, 2019 19th December, 2019
Hoax Calls Yes 18th November, 2019 16th December, 2019
Technology in use at the incident ground Yes 4th November, 2019 19th November, 2019


Recent Freedom of Information Requests for IT
Title Released Received Responded
Printers / Printing Yes 21st January, 2020 24th January, 2020
Telecoms & Network Services Yes 7th January, 2020 4th February, 2020
Enterprise Software Yes 13th November, 2019 9th December, 2019
IT Service Management and Yes 18th November, 2019 22nd September, 2020
Telephony/Communications Yes 22nd October, 2019 18th November, 2019
IT Software Contracts Yes 8th July, 2019 5th August, 2019
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019
Social Media Yes 25th February, 2019 18th March, 2019
Wifi Yes 30th January, 2019 19th February, 2019


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