Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Procurement Yes 4th June, 2019 5th June, 2019
NDA's Partial 13th May, 2019 11th June, 2019
expenditure over £500 Yes 1st June, 2019 3rd June, 2019
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019
Expenditure Yes 6th March, 2019 17th April, 2019
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Subject Access Requests Yes 29th July, 2019 29th July, 2020
EU27 Yes 18th July, 2019 5th August, 2020
Wholetime Yes 5th July, 2019 5th August, 2019
Mental Health absences Yes 30th May, 2019 28th June, 2019
Wholetime FF Vacancies Yes 3rd May, 2019 14th May, 2019
ICT Staff Yes 24th April, 2019 14th May, 2019
Staffing Levels Yes 11th April, 2019 14th May, 2019
Headcount Yes 5th April, 2019 30th April, 2019
Staffing Yes 22nd March, 2019 5th April, 2019
PTSD and Mental Health Yes 14th February, 2019 13th March, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Fire Fighting Foam Yes 21st June, 2019 15th July, 2019
appliance livery Yes 3rd June, 2019 4th June, 2019
Authority Vehicles Yes 1st May, 2019 30th May, 2019
Commercial Gas Appliances Yes 15th April, 2019 16th May, 2019
Equipment Yes 24th January, 2019 7th February, 2019
Tweedlae Fire Station Yes 21st November, 2018 28th November, 2018
Energy Yes 16th November, 2018 16th November, 2018
Access Cards Yes 30th October, 2018 2nd November, 2018
Fleet List Yes 3rd October, 2018 17th October, 2018
Vehicle Disposal Yes 19th August, 2018 21st August, 2018


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
RRO Yes 30th April, 2019 23rd May, 2019
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018
Fire Safety - officers, audits, enforcement notices Yes 6th June, 2018 20th June, 2018
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018
Smoke Alarms Yes 12th March, 2018 20th March, 2018
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016
Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
High Speed Driving Yes 19th July, 2019 13th August, 2019
Primary and Secondary Fires Yes 5th June, 2019 27th June, 2019
BBQ related incidents Yes 5th June, 2019 26th June, 2019
what3words Yes 3rd June, 2019 4th June, 2019
disabilities incident response Yes 3rd June, 2019 2nd July, 2019
Emergency Calls (Not held) 1st June, 2019 25th June, 2019
Pre-Determined Attendance Yes 28th May, 2019 24th June, 2019
Malicious Calls Yes 14th May, 2019 10th June, 2019
Wild Fires Yes 7th May, 2019 5th June, 2019
Forest Fires Yes 29th April, 2019 28th May, 2019


Recent Freedom of Information Requests for IT
Title Released Received Responded
IT Software Contracts Yes 8th July, 2019 5th August, 2019
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019
Social Media Yes 25th February, 2019 18th March, 2019
Wifi Yes 30th January, 2019 19th February, 2019
GDPR (Not held) 24th October, 2018 20th November, 2018
3rd Party Hosting Yes 1st November, 2018 27th November, 2018
IT Software Yes 17th October, 2018 19th October, 2018
IT systems and Telecoms Yes 1st October, 2018 3rd October, 2018
IT Software Yes 21st September, 2018 25th September, 2018


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