Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Gifts and Hospitality Yes 16th August, 2018 11th September, 2018
Firefighting funding Yes 29th June, 2018 10th July, 2018
Spend on bariatric rescues Yes 27th June, 2018 19th July, 2018
Energy Yes 26th June, 2018 9th July, 2018
GDPR Yes 15th May, 2018 13th June, 2018
Contract Yes 17th May, 2018 8th June, 2018
Media Subscriptions Yes 12th December, 2017 12th January, 2018
NJC 5 Workstreams Yes 22nd September, 2017 17th October, 2017
Training Budget Yes 2nd August, 2017 23rd August, 2017
Sky Lanterns Yes 21st July, 2017 8th August, 2017


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Trade Union Yes 13th August, 2018 12th September, 2018
Fire Dogs Yes 29th August, 2018 30th August, 2018
Emergency Response Times Yes 24th August, 2018 30th August, 2018
Secondary Employment Yes 24th July, 2018 16th August, 2018
Long term stress leave Yes 25th July, 2018 13th August, 2018
Non-UK EU Nationals Yes 17th July, 2018 25th July, 2018
Long term sick leave and leavers Yes 3rd May, 2018 31st May, 2018
Workforce Yes 16th April, 2018 15th May, 2018
Staff headcount Yes 9th April, 2018 4th May, 2018
Pensions Yes 28th February, 2018 9th March, 2018


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Vehicle Disposal Yes 19th August, 2018 21st August, 2018
Appliance size Yes 31st July, 2018 10th August, 2018
Company cars Yes 4th June, 2018 7th June, 2018
Pothole damage to vehicles Yes 18th May, 2018 4th June, 2018
Pet Oxygen Yes 26th March, 2018 9th April, 2018
Energy Yes 24th January, 2018 15th February, 2018
Sales of Vehicles (disposal) Yes 17th January, 2018 22nd January, 2018
Body Worn Cameras Yes 31st December, 2017 5th January, 2018
Suppliers Yes 8th December, 2017 14th December, 2017
Incident Support Units/Vehicles Yes 5th November, 2017 7th December, 2017


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Fire Safety Yes 14th August, 2018 10th September, 2018
Fire Safety - officers, audits, enforcement notices Yes 6th June, 2018 20th June, 2018
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018
Smoke Alarms Yes 12th March, 2018 20th March, 2018
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016
Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Wildfires Yes 3rd August, 2018 31st August, 2018
Cannabis Farm Fires Yes 1st August, 2018 24th August, 2018
999 Calls Yes 15th May, 2018 12th June, 2018
Bariatric Rescues Yes 31st July, 2018 15th August, 2018
Farm and Stack Fires Yes 24th July, 2018 15th August, 2018
Assisting Overweight People Yes 21st June, 2018 11th July, 2018
Emergency Medical Response Yes 21st June, 2018 11th July, 2018
Unlicenced Music Events/ Illegal Raves Yes 18th June, 2018 9th July, 2018
Co-Responder scheme with Ambulance services Yes 12th June, 2018 19th June, 2018
Animals and children rescued from cars Yes 1st May, 2018 25th May, 2018


Recent Freedom of Information Requests for IT
Title Released Received Responded
Telecoms Yes 14th August, 2018 7th September, 2018
Cloud - IT Yes 2nd August, 2018 23rd August, 2018
ICT Expenditure Yes 1st August, 2018 24th August, 2018
Telephone System Maintenance Contract Yes 11th July, 2018 6th August, 2018
Cyber security Yes 9th July, 2018 24th July, 2018
Cyber attacks Yes 11th May, 2018 21st May, 2018
Hardware Maintenance Contracts for Services, Storage and Networking Yes 27th April, 2018 23rd May, 2018
ICT Department Yes 19th March, 2018 9th April, 2018
Cyber Security Yes 2nd February, 2018 27th February, 2018
Mobile Phone Contract Yes 10th January, 2018 6th February, 2018