Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
DPO,SIRO,IAO Yes 18th January, 2022 15th February, 2022
Code of Conduct 2020 Yes 15th December, 2021 30th November, 2021
Confidential Waste Yes 22nd September, 2021 22nd September, 2021
ERP, CRM, Payroll Yes 27th August, 2021 7th September, 2021
Grants Yes 23rd August, 2021 2nd September, 2021
Insurance Partial 10th August, 2021 8th September, 2021
Tax relief for emergency services workers Yes 30th July, 2021 4th August, 2021
Trade Union Subscriptions Yes 22nd January, 2021 15th February, 2021
Expenditure over £500 Yes 4th November, 2020 10th November, 2020
Contracts Register Yes 14th April, 2020 12th May, 2020

Pages

Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Convictions Yes 21st April, 2022 12th May, 2022
Grievances and Disciplinaries Yes 7th April, 2022 26th April, 2022
Headcount Yes 7th April, 2022 28th April, 2022
Recruitment and Retention Yes 6th March, 2022 29th March, 2022
Sexual Misconduct Partial 9th February, 2022 7th March, 2022
Recruitment and Staffing Yes 25th January, 2022 15th February, 2022
Sexual Misconduct Yes 29th December, 2021 20th January, 2022
Apprenticeships Yes 25th September, 2021 4th October, 2021
Emergency Services Show Yes 24th August, 2021 7th September, 2021
Learning and Development Yes 14th July, 2021 29th July, 2021

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Recent Freedom of Information Requests for Assets
Title Released Received Responded
Facilities Management Yes 21st February, 2022 3rd March, 2022
Fleet List Partial 16th February, 2022 18th February, 2022
Pumping Appliance and Ladder Provision Yes 24th January, 2022 14th February, 2022
Drones Yes 19th January, 2022 20th January, 2022
Fleet List Yes 9th December, 2021 21st December, 2021
Facilities Management Yes 2nd December, 2021 21st December, 2021
Mercedes Benz Fleet Yes 17th November, 2021 30th November, 2021
Defibrillator locations Yes 11th November, 2021 30th November, 2021
Station locations Yes 26th October, 2021 2nd November, 2021
Facilities Management Yes 17th September, 2021 6th October, 2021

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Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Hoarded Properties Yes 9th August, 2021 11th August, 2021
Hoarding Yes 15th July, 2021 10th August, 2021
Enforcement High Rise Partial 20th June, 2021 19th July, 2021
Waking Watches / High Mid Rise firm alarms Yes 16th May, 2021 7th June, 2021
Shirehall, Shrewsbury No 19th January, 2021 25th January, 2021
Prohibition Notices Multi Occupancy Residential Buildings Yes 5th January, 2021 28th January, 2021
Waking Watches Yes 23rd November, 2020 3rd December, 2020
Waking Watches Yes 16th November, 2020 23rd November, 2020
Shirehall, Shrewsbury Partial 12th October, 2020 9th November, 2020
Grenfell Yes 23rd June, 2020 17th July, 2020

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Fires at Natural England Sites Yes 3rd May, 2022 27th May, 2022
Outdoor Fires Yes 29th April, 2022 25th May, 2022
Water Rescue Incidents Yes 25th April, 2022 19th May, 2022
SRT Boat and Water Yes 13th April, 2022 16th May, 2022
Deliberate Fire and Anti Social Behaviour Yes 3rd April, 2022 29th April, 2022
Foams Partial 2nd March, 2022 29th March, 2022
Fleet and Incidents 2022/22 Yes 2nd March, 2022 29th March, 2022
Electric Car Yes 2nd March, 2022 8th March, 2022
Call Outs and Hoax call 2020/21 Yes 1st March, 2022 24th March, 2022
Fire at Forestry Commission sites (Not held) 19th February, 2022 18th March, 2022

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Recent Freedom of Information Requests for IT
Title Released Received Responded
Software Purchased Yes 4th May, 2022 18th May, 2022
Telephone Yes 16th February, 2022 14th March, 2022
ICT Documents Partial 6th December, 2021 6th January, 2022
Estate Infrastructure Yes 9th August, 2021 1st September, 2021
ERP, CRM, Payroll Yes 2nd July, 2021 29th July, 2021
Ring Amazon Camera System Yes 1st July, 2021 8th July, 2021
Windows 7 & XP Yes 8th June, 2021 16th June, 2021
ICT Systems Yes 30th April, 2021 27th May, 2021
Hosting Yes 12th April, 2021 4th May, 2021
IT Department and Suppliers Yes 9th April, 2021 6th May, 2021

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