Contact Us

In an emergency please dial 999

In non-emergency situations, contact Shropshire Fire and Rescue Service by telephone on 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Severn Valley Railway Yes 4th August, 2022 26th August, 2022
Balcony Fires Yes 9th August, 2022 25th August, 2022
Solar panels / log burners Yes 1st July, 2022 26th July, 2022
Electric vehicle / lithium battery fires Yes 16th June, 2022 12th July, 2022
River rescues Yes 14th June, 2022 12th July, 2022
Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) Yes 23rd March, 2022 16th June, 2022
Operational information Yes 7th May, 2022 9th June, 2022
Fires at Natural England Sites Yes 3rd May, 2022 27th May, 2022
Outdoor Fires Yes 29th April, 2022 25th May, 2022
Water Rescue Incidents Yes 25th April, 2022 19th May, 2022

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