Incident and Mobilisation Datasets



Request detail: 

I was wondering if your department possesses detailed incident and mobilisation data from 2009/2010 to present such as that of the London Fire and Rescue Services Department (sample datasets attached for reference) that I may acquire for my research project. 

For example, incident data including: 

  • Incident number  
  • Date of call 
  • Hour of call 
  • Incident group  
  • Special service type  
  • Property type  
  • Incident station ground 
  • Deployed from station  

And mobilisation data including: 

  • Incident number 
  • Date and time mobilised 
  • Date and time mobile  
  • Date and time arrived 
  • Attendance time seconds 
  • Date and time left  
  • Deployed from station (name) 

I am investigating flood impacts on emergency service provision to vulnerable populations under climate change. This includes how the emergency service provision varies throughout a flood event (for example, extended response times due to road inundation and evacuation traffic), hence my query about data availability. The study as a whole will be based on global-scale emergency service accessibility; however, a key chapter will be a regional assessment of emergency services in England so I am contacting all Fire and Rescue Service departments in the country regarding incident and mobilisation datasets.  

Response detail: 

Thank you for your Freedom of Information request.  Please see attached spredsheet. Please note that our system only contains data from 2012.

If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email:

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:   

Information Commissioner's Office   

Wycliffe House   

Water Lane   



SK9 5AF  

Telephone: 0303 123 1113  


Information Released: 



Tuesday, 25 August, 2020


Friday, 18 September, 2020