Incident Query



Request detail: 

Hello. On the 29th June, 1 fire engine, 2 ambulances, 2 incident response vehicles, the air ambulance and 2 police cars responded to an incident adjacent to Humber lane, Tf28lw.  There was a presence for over two hours.

The incident was briefly shown on your incident page, but was removed on the day, which occurred within 10 minutes on the same day. You clearly did attend an incident and given that there are ‘false alarms’ showing - it doesn’t explain how this incident is unreported.

What was the incident? And why has it been removed?

Response detail: 

Thank you for your Freedom of Information request.  I can confirm Shropshire Fire and Rescue Service attended this incident but due to potentially a sensitive outcome the incident was removed from our website. The incident was a request for assistance from the West Midlands Ambulance Service. You can contact them directly for further information, their contact details are:

Freedom of Information & Document Control Officer or the Head of Governance and Risk West Midlands Ambulance Service University NHS Foundation Trust Millennium Point Waterfront Business Park Waterfront Way Brierley Hill Dudley


Telephone:  01384 215555

For FOI requests email:



If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email:


If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire


Telephone: 0303 123 1113



Information Released: 



Tuesday, 30 June, 2020


Monday, 6 July, 2020