IT Software

Reference: 

834

Request detail: 

Dear Sir/Madam

Please treat this email as a request under the FOI Act.

I have a list of 10 questions which I have put into a survey to make it easier to answer. They only require short answers. 
Please can you submit your response via the 'Answer Questions' button and complete the answers online.

The questions are:

1. What is the name of the organisation/service/authority you represent?

2. If the information I am requesting is available elsewhere (eg, s21) please can you tell me where I can find it?

3. What is the name of the software you use to manage, process and respond to complaints received? (if not applicable or available elsewhere enter N/A)

4. How much does the software in question 3 cost? (if not applicable or available elsewhere enter N/A)

5. When is the software in question 3 due for renewal? (if not applicable or available elsewhere enter N/A)

6. What is the name of the software you use to manage, process and respond to FOI/EIR requests? (if not applicable or available elsewhere enter N/A)

7. How much does the software in question 6 cost? (if not applicable or available elsewhere enter N/A)

8. When is the software in question 6 due for renewal? (if not applicable or available elsewhere enter N/A)

9. What is the name of the software you use to manage, process and respond to SAR requests? (if not applicable or available elsewhere enter N/A)

10. How much does the software in question 9 cost? (if not applicable or available elsewhere enter N/A)

 

 

Response detail: 

The below response was submitted online as requested.

Dear Sir/Madam

Please treat this email as a request under the FOI Act.

I have a list of 10 questions which I have put into a survey to make it easier to answer. They only require short answers. 
Please can you submit your response via the 'Answer Questions' button and complete the answers online.

The questions are:

1.What is the name of the organisation/service/authority you represent?

Shropshire Fire and Rescue Service

2. If the information I am requesting is available elsewhere (eg, s21) please can you tell me where I can find it?

N/A

3. What is the name of the software you use to manage, process and respond to complaints received? (if not applicable or available elsewhere enter N/A)

N/A

4. How much does the software in question 3 cost? (if not applicable or available elsewhere enter N/A)

N/A

5. When is the software in question 3 due for renewal? (if not applicable or available elsewhere enter N/A)

N/A

6. What is the name of the software you use to manage, process and respond to FOI/EIR requests? (if not applicable or available elsewhere enter N/A)

N/A

7. How much does the software in question 6 cost? (if not applicable or available elsewhere enter N/A)

N/A

8. When is the software in question 6 due for renewal? (if not applicable or available elsewhere enter N/A)

N/A

9. What is the name of the software you use to manage, process and respond to SAR requests? (if not applicable or available elsewhere enter N/A)

N/A

10. How much does the software in question 9 cost? (if not applicable or available elsewhere enter N/A)

N/A

 

Information Released: 

Yes

Received: 

Friday, 21 September, 2018

Responded: 

Tuesday, 25 September, 2018

Topic: