Water Rescue



Request detail: 

You were called out for a Water Rescue Lloyds Head, Jackfield, Telford on 18th February 2020. Please could you provide further details regarding the incident and the significance of any flooding and if any further incidents were caused due to flooding in the surrounding area?

Response detail: 

Thank you for your Freedom of Information request. 

Shropshire Fire and Rescue Service attended two incidents at Lloyds Head, Jackfield, Telford on the 18 February 2020.

Incident 81863

Water Rescue

Lloyds Head



Station ground : Tweedale

Tuesday, 18 February, 2020 06:55

At 06:55 on Tuesday, 18 February, 2020, SFRS Fire Control received a call reporting an incident classified as Water Rescue in Telford.

1 fire appliance including the Water Rescue Unit was mobilised from Shrewsbury.

Occupier of 1 vehicle found to be in a safe place, awaiting arrival of recovery company.

The stop message was received at Tue, 02/18/2020 - 07:20

Incident 81866


People trapped in bedrooms in properties at river level

Address: Toll House Flat Bower Yard Ironbridge Telford

18/02/2020 08:24

Occupant has been reached by FF.

Row of houses in Bower Yard checked for occupancy

SFRS had multiple incidents due to flooding as it was the period of our Major incident. Our water team were standing by at Ironbridge for several days, but the incidents identified above were the ones near Telford (Jackfield). We also had incidents in Shrewsbury, Bridgnorth and surrounding areas. Incidents can be found on our website. Please find link to the page.

If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:   

Information Commissioner's Office   

Wycliffe House   

Water Lane   



SK9 5AF  

Telephone: 0303 123 1113  

Website: www.ico.gov.uk 

Information Released: 



Tuesday, 17 November, 2020


Thursday, 10 December, 2020