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To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017
Maverick Spend Yes 8th December, 2016 15th December, 2016
Copy Paper Yes 8th September, 2016 21st September, 2016
HR and Payroll Software Yes 1st June, 2016 23rd June, 2016
Reserves over last 10 years Yes 5th April, 2016 5th April, 2016
Statistics - fire related incidents Yes 25th January, 2016 26th January, 2016
Directors at Board level and their salary Yes 13th May, 2014 14th May, 2014
Fires at waste management sites - Cost Yes 16th April, 2014 30th April, 2014
Compensation claims 2010/11, 2011/12, 2012/13 Yes 18th February, 2014 14th March, 2014


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Staff numbers Yes 31st March, 2017 25th April, 2017
Outside employment Yes 27th February, 2017 24th March, 2017
Control Watch Managers Yes 13th January, 2017 3rd February, 2017
Investigatory Powers Act Yes 3rd December, 2016 3rd January, 2017
BMI & Fitness Yes 30th October, 2016 25th November, 2016
Wholetime and retained staff statistics Yes 20th September, 2016 11th October, 2016
Temporary Agency Workers Yes 6th July, 2016 28th July, 2016
Middle Manager Role Titles and Addresses Yes 17th May, 2016 3rd June, 2016
Crewing Shifts at Wholetime and Availability for Retained Stations Yes 21st April, 2016 12th May, 2016
Number of staff employed by SFRS Yes 4th April, 2016 11th October, 2016


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Grounds Maintenance and Pest Control Services Yes 23rd February, 2017 27th February, 2017
Diesel fuelled generators Yes 22nd February, 2017 16th March, 2017
Facilities management contracts Yes 16th February, 2017 9th March, 2017
Body Worn Cameras Yes 11th February, 2017 20th February, 2017
Fleet Tyres Yes 7th December, 2016 3rd January, 2017
eTender Portal Yes 25th November, 2016 28th November, 2016
Air Conditioning Yes 4th August, 2016 10th August, 2016
Vehicle Fleet List Yes 11th May, 2016 12th May, 2016
Fleet Vehicles Yes 29th April, 2016 24th May, 2016
BA equipment details Yes 8th December, 2013 8th January, 2014
Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Fire Safety Yes 23rd June, 2016 8th July, 2016
Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Animal rescues Yes 16th May, 2017 17th May, 2017
Tumbe Dryers Yes 5th May, 2017 26th May, 2017
Burn first aid practices Yes 18th April, 2017 24th April, 2017
Animal Rescues Yes 24th March, 2017 21st April, 2017
Animal rescues Yes 6th March, 2017 17th March, 2017
Road Flood Incidents Yes 23rd February, 2017 7th March, 2017
Animal Rescues Yes 21st February, 2017 6th March, 2017
Prison and Youth Detention Centre incidents Yes 2nd February, 2017 28th February, 2017
Chimney Fires Yes 20th January, 2017 31st January, 2017
White goods appliances Yes 11th March, 2017 21st March, 2017


Recent Freedom of Information Requests for IT
Title Released Received Responded
Communications technology Yes 13th September, 2016 11th October, 2016
ICT Expenditure Yes 7th July, 2016 25th July, 2016
Telephone Maintenance Contracts Yes 30th June, 2016 25th July, 2016
Photocopier Contracts Yes 24th June, 2016 14th July, 2016
Telephone maintenance Yes 11th March, 2014 8th April, 2014
Telecommunications contracts Yes 17th January, 2014 14th February, 2014