Current Vacancies

Shropshire FRS staff stand in front of a fire appliance

Firefighters may attract the headlines but a modern fire and rescue service relies upon a talented team of support staff to help deliver the service the community expects. These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

For more information about all job roles, including support staff roles, please contact our human resources team on 01743 260200 or email


The primary role of a firefighter is to protect people, the environment and property by responding to emergency incidents. These days, the role of a firefighter is about more than fighting fires. Just as important is the fire safety work, helping prevent fires and accidents from happening.

Firefighters advise people on fire prevention, escape routes and hazards at home, in the community and in business. They visit schools, teach and work with children to raise awareness of dangers like fireworks and matches. And they work with businesses promoting safety initiatives and inspecting buildings to make sure they meet fire safety regulations. For more information on firefighters, please visit this page. LINK

Control Operator

The control room is staffed 24 hours a day, 365 days a year by four watches of four fire control operators.

The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. Although the mobilising officer is in charge of this decision, each control operator needs to have a good knowledge of what to send, as the mobilising officer may be otherwise engaged during busy spells.

Other duties are carried out during periods when the Service is not responding to incidents.

Fire Safety

Within this directorate there are 2 departments which carry out prevention work in conjunction with Firefighters. These departments are:

  • Business Fire Safety - This department focusses on safety regulations in the workplace or public locations.
  • Community Fire Safety - This department focusses on safety measures in the community, dealing with arson, anti-social behaviour, along with home, road and water safety.

Support Staff

Shropshire Fire and Rescue Service also employs a range of other staff who carry out various jobs to support the aims and the work of the Service.

These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

We currently have the following vacancy:


IT Application Systems Administrator – Maternity Cover

Grade 5 - £21,166 per annum

37 hours per week

Applications are sought for a temporary vacancy which has arisen within the Service Development Department for a period of 9 to 12 months to cover maternity leave.

Working in the Service Development Department, you will be part of a small team of system administrators who will be responsible for maintaining electronic departmental information systems.

The post holder’s primary focus will be to administer the use of the Service’s electronic Business and Community Fire Safety system (CFRMIS). This will involve liaising with application users to plan workloads, make best use of the application, manage new software releases.  You will also work with the application provider other Services who use CFRMIS and occasionally attend user groups.  You will also work with your team members to provide a corporate support network for all information systems and will work to implement solutions that improve efficiency for system users.

This role requires excellent IT skills, with a logical and analytical approach to critically challenge current systems and processes. You will have a willingness to adapt and embrace new ways of working, using your good communication skills to support managers to implement these changes.

The position includes the following benefits:

Local Government Pension Scheme
Flexible Working Hours Scheme
Paycare Healthcare Benefits Plan
Occupational Health Services

For a job description and application form please see below.   The closing date for applications is 29 May 2019.  Interviews will take place week commencing 3 June 2019.

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.  


Privacy Notice under the Data Protection Act 2018 (General Data Protection Regulations)

Shropshire Fire and Rescue Service is collecting Personal Identifiable Information to enable it to process your job application and to monitor against statutory requirements e.g. Equality Act 2010. This information is being processed under GDPR 2018 -Article 6 (1)b) and GDPR 2018– Article 9 (2)b).

For further details on our privacy arrangements please view our Privacy Notice

Open Vacancies

There are currently no vacancies

Further Information