Current Vacancies

Shropshire FRS staff stand in front of a fire appliance

Firefighters may attract the headlines but a modern fire and rescue service relies upon a talented team of support staff to help deliver the service the community expects. These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

For more information about all job roles, including support staff roles, please contact our human resources team on 01743 260200 or email


The primary role of a firefighter is to protect people, the environment and property by responding to emergency incidents. These days, the role of a firefighter is about more than fighting fires. Just as important is the fire safety work, helping prevent fires and accidents from happening.

Firefighters advise people on fire prevention, escape routes and hazards at home, in the community and in business. They visit schools, teach and work with children to raise awareness of dangers like fireworks and matches. And they work with businesses promoting safety initiatives and inspecting buildings to make sure they meet fire safety regulations. For more information on firefighters, please visit this page. LINK

Control Operator

The control room is staffed 24 hours a day, 365 days a year by four watches of four fire control operators.

The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. Although the mobilising officer is in charge of this decision, each control operator needs to have a good knowledge of what to send, as the mobilising officer may be otherwise engaged during busy spells.

Other duties are carried out during periods when the Service is not responding to incidents.

Fire Safety

Within this directorate there are 2 departments which carry out prevention work in conjunction with Firefighters. These departments are:

  • Business Fire Safety - This department focusses on safety regulations in the workplace or public locations.
  • Community Fire Safety - This department focusses on safety measures in the community, dealing with arson, anti-social behaviour, along with home, road and water safety.

Support Staff

Shropshire Fire and Rescue Service also employs a range of other staff who carry out various jobs to support the aims and the work of the Service.

These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

We currently have the following vancancy:

Technical Support Officer

Grade 4 - £19,554 per annum (as of 1 April 2019)

37 hours per week



Following a review of the Resources Department an opportunity has arisen for an additional Technical Support Officer role.

The post will be based in the Technical Services team with a stock management and purchasing focus across both operational equipment and vehicle parts.

The post holder will be a first contact point for vehicle, equipment and facilities users and will provide technical and administrative support to the Resources Department, or directly to vehicle, equipment and facility users.

Duties involved are supporting the supply and maintenance of appliances, equipment, workwear, facilities, and office and janitorial supplies, either directly or through supply and maintenance contracts.

Experience in stores management is essential. Experience in procurement or contract administration would be advantageous.

Applicants must be able to communicate confidently with people at all levels. They must also be able to use their initiative, prioritise work and meet deadlines. The post holders will have a wide and varied workload including collection and delivery of equipment and vehicles.

Candidates must hold a current UK ordinary licence.

Experience in Microsoft Office, including electronic diary management, is essential.

Please see job description below and to apply, please email your CV to

Applications will be shortlisted based on the person specification in the job description.

The closing date for applications is Monday 11 March 2019.


Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority groups who are under-represented in our Service. 


Open Vacancies

There are currently no vacancies

Further Information