Shropshire Fire and Rescue Service aim to protect the mental and physical welfare of all people in the community that we serve 

We believe that everyone, regardless of age, disability, gender, racial or ethnic origin, religious belief and sexual orientation have a right to protection from harm. We know it can be difficult to report abuse, but if you don’t help, who will? You can report safeguarding concerns by phone or online at any time.

How to report concerns of abuse or neglect:

If it is an emergency or there is a threat of immediate danger, always dial 999.

For other calls to the police please ring 101 or report online here:


If you think a child or young person is being harmed or at risk of being harmed you must contact the First Point of Contact (FPOC) and tell them your concerns. For details of how to contact FPOC, visit:

You can find a full range of advice and supporting information on the Keeping Adults Safe in Shropshire website here:

Telford and Wrekin

If you or someone you know is at risk of any form of abuse, please tell someone. To report this in the Telford and Wrekin area, please contact Family Connect and tell them your concerns. Further details of how to do this are available here: