Reference:
Request detail:
I am researching the use of Computer Aided Facilities Management (CAFM) and/or Integrated Workplace Management System (IWMS) in the public sector. Under the Freedom of Information Act (FOI) I would welcome a response to the following questions:
• Which CAFM/IWMS systems are used in the organisation?
• When did this contract start and when does it end?
• What are the organisations plans at the end of contract?
• What are the contract values?
• Who is the senior operational contact responsible for this contract and can you provide contact details?
• Which of the following functionalities does the organisation use? Can you also indicate if these are incorporated within the software system? If no, please elaborate.
o Planned & Reactive Maintenance
o Asset Management
o Property Management
o Lease Agreements
o Health & Safety
o Project Management
o Condition Surveys
• Are there any limitations with the existing software system? Please elaborate.
• Are there any upcoming plans for the adoption of new technologies or solutions? Please elaborate.
Response detail:
Thank you for your Freedom of Information request. Shropshire Fire and Rescue Service do not use any software for facilities management so therefore this is a nil return.
If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
