Reference:
Request detail:
Dear Shropshire Fire and Rescue Service,
I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:
• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract?
• What was the actual contract value(s) of each contract?
• Who is the senior officer (outside of procurement) responsible for this contract?
• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
o If any services are outsourced, which services and to which suppliers?
o What are the start dates and durations of these contracts, and which services are included in each?
o Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
o Has a decision been made yet on whether the contract(s) are being either extended or renewed?
o What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
• Are you looking to commission any estate condition surveys this year?
• Typically what type of fire related safety services would you outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc.
Response detail:
Thank you for your Freedom of Information request. Please see responses below.
• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract? SFRS do not use a software system. This is managed by our outsourced provider.
• What was the actual contract value(s) of each contract? N/A
• Who is the senior officer (outside of procurement) responsible for this contract? Andrew Kelcey
• How are facilities management services (hard FM, soft FM or TFM) handled across your estate? Major Hard FM activities are managed in-house supported by specialist consultants. Minor hard FM activities are managed by Shropshire Council. Soft FM is managed in house.
o If any services are outsourced, which services and to which suppliers? All construction management activities to various consultants including Entrust Support Services, Baart Harries Newall, and Shropshire Council. Building works to a range of local and national contractors (most not directly appointed). Cleaning by Solo Services. See Contracts Register. www.shropshirefire.gov.uk/contract-register
o What are the start dates and durations of these contracts, and which services are included in each? See Contracts Register www.shropshirefire.gov.uk/contract-register
o Is there an extension clause in the contract(s) and if so, what is the duration of the extension? See Contracts Register www.shropshirefire.gov.uk/contract-register
o Has a decision been made yet on whether the contract(s) are being either extended or renewed? No
o What is the job title of the senior officer (outside of procurement) responsible for the contract(s)? Head of Resources
• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)? No
• Are you looking to commission any estate condition surveys this year? No
• Typically what type of fire related safety services would you outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc. None
If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.gov.uk
