Reference:
Request detail:
I would be most grateful if you would provide me, under the Freedom of Information Act, information regarding the Service’s use of the following software and datasets?
For each can you please detail: The number & types of licenses held, the price of these licenses, and the renewal date or contract length of the licenses held.
1. The product name & provider of your incident recording software
2. The product name & provider of any Hydrant Management software
3. The product name & provider of your risk management software
4. The product name & provider of any geographical information system (GIS) and Gazetteer software
5. The product name & provider of your Mobile Data Terminal software
For Example:
• Hydrant Management Software: Hydra - Airbus, Number of Licenses: 11, Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date: 01.01.2023 Existing 2 year contract
• GIS Software: SIS Desktop - Cadcorp, Number of Licenses: 4 desktop licenses,
Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date: 01.03.2025 3 year contract
• Gazetteer Software: Aligned Assets – Singlepoint, Number of licenses: 1 Enterprise license
Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date 04.04.2023 annual rolling contract
Response detail:
Thank you for your Freedom of Information request. Please see reponses below.
1. The product name & provider of your incident recording software System is called Activity Assistant and provided by West Midlands Fire Service, , Licences - N/A, paid 10-25k, renewal annually 1st April
2. The product name & provider of any Hydrant Management software The system is supplied by 3tc and is called the Fire Hydrant Management System, 3 Licenses, less than 10k, renewed annually 1st April
3. The product name & provider of your risk management software The system is supplied by Lampada Digital Solutions Ltd and is called Web Risk Management, 1 License, less than 10k, renewed annually 1st April
4. The product name & provider of any geographical information system (GIS) and Gazetteer software The company is called Aligned Assets and the system is Bluelight Gazetteer Management System, 1 License, paid 10-25k, annual renewal April and the GIS is provided by Computer Aided Development Corporation Ltd, product is Cadcorp SIS, 1 License, less than 10k, renewed annually April
5. The product name & provider of your Mobile Data Terminal software This is also provided by Lampada and simply called MDT, 38 Licenses, paid 10-25k, renewed annually 1st April
If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.gov.uk
