IT

Requests relating to IT contracts.

ICT

Received: 

Thursday, 11 May, 2023

Responded: 

Tuesday, 13 June, 2023

Request detail: 

We would be grateful if you could help in answering our request for information for the following questions; answering for A-J on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Device)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays

g) Network

h) cyber security

i) Audio Visual

j) infrastructure

ICT

Received: 

Wednesday, 15 February, 2023

Responded: 

Monday, 13 March, 2023

Request detail: 

 I would like to request some information under the freedom of information act.

I would like the organisation to provide me with the following departmental documents around ICT and corporate procurement.

Many organisations within your region have different document title names:

1. 2023/24 IT Department Documents ;-  these types of documents have detailed information on the department's future plans and strategies. These documents could include:

ICT Strategy/Plan, ICT Department Plan, ICT Financial Plan

2. ICT Org Chart ;- with names and job titles

ITSM service tool

Received: 

Wednesday, 9 November, 2022

Responded: 

Tuesday, 22 November, 2022

Request detail: 

Which ITSM service tool do you currently use?
When will you next be carrying out a review of this ITSM service tool ?
As part of any review, will you be looking at other ITSM service tools ?
Who is the best contact in relation to your ITSM service tool ?
What are their contact details ?

 

IT service desk

Received: 

Wednesday, 9 November, 2022

Responded: 

Tuesday, 22 November, 2022

Request detail: 

If you could let me know the answer to the following questions:

Which ITSM service tool do you currently use?
When will you next be carrying out a review of this ITSM service tool ?
As part of any review, will you be looking at other ITSM service tools ?
Who is the best contact in relation to your ITSM service tool ?
What are their contact details ?

 

Committee meeting technology

Received: 

Wednesday, 2 November, 2022

Responded: 

Monday, 7 November, 2022

Request detail: 

How do you manage your meetings (organise agenda, minutes etc)? Do you use a committee meeting management software such as a board portal (CMIS, Modern.Gov, iBabs etc) or just emails etc?
If yes, what is the name of the supplier?
If yes, what is the contract expiry and contract review date?
How many users are on the board portal/management solution, and how much do you spend on this?
What is your cost per user?

Could I also kindly ask for contact details for the best lead regarding this?

Data Centre

Received: 

Tuesday, 1 November, 2022

Responded: 

Wednesday, 23 November, 2022

Request detail: 

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

· Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
· Virtualisation Maintenance/Support/ Licensing  (VMware, Solaris, Unix, Linux, Windows Server)
· Storage Area Network Maintenance/Support  (EMC, NetApp etc)
 

Social media

Received: 

Wednesday, 28 September, 2022

Responded: 

Thursday, 29 September, 2022

Request detail: 

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

Hosting

Received: 

Friday, 13 May, 2022

Responded: 

Tuesday, 14 June, 2022

Request detail: 

Further to the original Hosting request, the contract below has expired. Please provide the current status.

Co-location Aspire Technology Solutions Ltd

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1.       Dedicated hosting- Managed environment

Software Purchased

Received: 

Wednesday, 4 May, 2022

Responded: 

Wednesday, 18 May, 2022

Request detail: 

I would be most grateful if you would provide me, under the Freedom of Information Act, information regarding the Service’s use of the following software and datasets?

For each can you please detail: The number & types of licenses held, the price of these licenses, and the renewal date or contract length of the licenses held.

1.      The product name & provider of your incident recording software

2.      The product name & provider of any Hydrant Management software

3.      The product name & provider of your risk management software

Telephone

Received: 

Wednesday, 16 February, 2022

Responded: 

Monday, 14 March, 2022

Request detail: 

I would like to submit a new FOI request. All or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc)

1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

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