You may have received the same request in the past and this information sent
has now expired and I require an update as soon as possible for the
information below.

The information I'm requesting is regarding the software contracts that the
organisation uses, for the following fields.
Enterprise Resource Planning Software Solution (ERP):
Primary Customer Relationship Management Solution (CRM):
For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this
nature.
Primary Human Resources (HR) and Payroll Software Solution:

 I would like to request some information under the freedom of information act.

I would like the organisation to provide me with the following departmental documents around ICT and corporate procurement.

Many organisations within your region have different document title names:

1. 2023/24 IT Department Documents ;-  these types of documents have detailed information on the department's future plans and strategies. These documents could include:

ICT Strategy/Plan, ICT Department Plan, ICT Financial Plan

2. ICT Org Chart ;- with names and job titles

If you could let me know the answer to the following questions:

Which ITSM service tool do you currently use?
When will you next be carrying out a review of this ITSM service tool ?
As part of any review, will you be looking at other ITSM service tools ?
Who is the best contact in relation to your ITSM service tool ?
What are their contact details ?

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

· Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
· Virtualisation Maintenance/Support/ Licensing  (VMware, Solaris, Unix, Linux, Windows Server)
· Storage Area Network Maintenance/Support  (EMC, NetApp etc)
 

Further to the original Hosting request, the contract below has expired. Please provide the current status.

Co-location Aspire Technology Solutions Ltd

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1.       Dedicated hosting- Managed environment