IT

Requests relating to IT contracts.

IT Software Contracts

Received: 

Monday, 8 July, 2019

Responded: 

Monday, 5 August, 2019

Request detail: 

This is an email to request information under the FOI Act.  

I'd like to apologise for the length of this request, and how tedious it may be to handle. That being said, please make an effort to provide all of this information.

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

Enterprise Resource Planning Software Solution (ERP):

Primary Customer Relationship Management Solution (CRM):

cyber security

Received: 

Monday, 17 June, 2019

Responded: 

Friday, 12 July, 2019

Request detail: 

I am currently embarking on a research project around Cyber Security and was hoping you could provide me with some contract information relating to following information:

1.      Standard Firewall (Network) - Firewall service protects your corporate Network from unauthorised access and other Internet security threats

2.      Anti-virus Software Application - Anti-virus software is a program or set of programs that are designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.

IT systems for Fleet and Equipment

Received: 

Monday, 11 March, 2019

Responded: 

Wednesday, 3 April, 2019

Request detail: 

I wonder if you could help me. I work  as an Equipment Officer and would be interested to know what IT Systems you currently use (if any) at Shropshire FRS to manage your Operational Fire Equipment and Fleet. We are currently using Redkite, Miquest and Tranman (for fleet). Thanks in advance.

Social Media

Received: 

Monday, 25 February, 2019

Responded: 

Monday, 18 March, 2019

Request detail: 

I am writing to you under the Freedom of Information Act 2000 to request the following information from the Shropshire Fire and Rescue Service:

 

1. As of the 31st January 2019, how many social media accounts do you have representing your organisation?

2. 12 months ago - as of the 31st January 2018 - how many social media accounts did you have?

3. How many inbound social media questions, queries or complaints did you receive during the period 1st January 2019 to 31st January 2019?

Wifi

Received: 

Wednesday, 30 January, 2019

Responded: 

Tuesday, 19 February, 2019

Request detail: 

I would like to submit a Freedom of Information request which relates to the organisation’s Wi-Fi contract(s) especially around managed guest and visitor WiFi.

Please acknowledge this request for information!

Please can you send me the following contract information?

1.            Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi

contract.

2.            Average Annual Spend – Please state the annual average spend

GDPR

Received: 

Wednesday, 24 October, 2018

Responded: 

Tuesday, 20 November, 2018

Request detail: 

I am writing to make a request for information under the Freedom of Information Act 2000.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after you receive this letter. Answers will be anonymised upon receipt.

3rd Party Hosting

Received: 

Thursday, 1 November, 2018

Responded: 

Tuesday, 27 November, 2018

Request detail: 

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1.       Dedicated hosting- Managed environment

2.       Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.

IT Software

Received: 

Wednesday, 17 October, 2018

Responded: 

Friday, 19 October, 2018

Request detail: 

As per the FOI Act, I would like to request specific information from your fire authority regarding the IT software estate currently in place.

The reason for my request, is that we will approach organisations such as your own to establish how much we can save you from your IT budget, through our compliant pre-owned software licensing models.

I would specifically like to request the following, in electronic format please:

IT systems and Telecoms

Received: 

Monday, 1 October, 2018

Responded: 

Wednesday, 3 October, 2018

Request detail: 

Could I please request the following IT information under the Freedom of Information:

 

1. Local Area Network

a) What Manufacturer is your LAN Network?

b) What date does your support contract come up for renewal on the LAN Network?

c) What is the current cost of the LAN Network Support?

d) Which company is the support contract with?

 

2. Wireless Network

a) Do you have Wireless for staff or the public?

b) What manufacturer is your Wireless Network

c) When was the wireless installed?

IT Software

Received: 

Friday, 21 September, 2018

Responded: 

Tuesday, 25 September, 2018

Request detail: 

Dear Sir/Madam

Please treat this email as a request under the FOI Act.

I have a list of 10 questions which I have put into a survey to make it easier to answer. They only require short answers. 
Please can you submit your response via the 'Answer Questions' button and complete the answers online.

The questions are:

1. What is the name of the organisation/service/authority you represent?

2. If the information I am requesting is available elsewhere (eg, s21) please can you tell me where I can find it?

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