Which ITSM service tool do you currently use?
When will you next be carrying out a review of this ITSM service tool ?
As part of any review, will you be looking at other ITSM service tools ?
Who is the best contact in relation to your ITSM service tool ?
What are their contact details ?

How do you manage your meetings (organise agenda, minutes etc)? Do you use a committee meeting management software such as a board portal (CMIS, Modern.Gov, iBabs etc) or just emails etc?
If yes, what is the name of the supplier?
If yes, what is the contract expiry and contract review date?
How many users are on the board portal/management solution, and how much do you spend on this?
What is your cost per user?

Could I also kindly ask for contact details for the best lead regarding this?

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

I would be most grateful if you would provide me, under the Freedom of Information Act, information regarding the Service’s use of the following software and datasets?

For each can you please detail: The number & types of licenses held, the price of these licenses, and the renewal date or contract length of the licenses held.

1.      The product name & provider of your incident recording software

2.      The product name & provider of any Hydrant Management software

3.      The product name & provider of your risk management software

I wish to submit a request for some of the organisation’s information around the internal plans and strategy documents around ICT.

The ICT documents I require are the most recent update.

I wish to obtain the following documents:

1.      ICT/IM&T/IS Strategy- The IT department strategy or plans, highlights their current and future objectives.