Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Compensation claims 2010/11, 2011/12, 2012/13 Yes 18th February, 2014 14th March, 2014
Salary of the Chief Fire Officer Yes 10th February, 2014 10th March, 2014


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Mental Health - Stress Yes 22nd August, 2017 13th September, 2017
Fire Service Mental Health Yes 26th July, 2017 21st August, 2017
Inspecting and Auditing Staff Yes 17th July, 2017 7th August, 2017
Business Fire Safety Officers Yes 5th July, 2017 30th November, 2017
Fire Safety staff Yes 22nd June, 2017 30th June, 2017
Retained/On-Call Staff Yes 21st June, 2017 7th July, 2017
Staff numbers Yes 31st March, 2017 25th April, 2017
Outside employment Yes 27th February, 2017 24th March, 2017
Control Watch Managers Yes 13th January, 2017 3rd February, 2017
Investigatory Powers Act Yes 3rd December, 2016 3rd January, 2017


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Fleet Tyres Yes 7th December, 2016 3rd January, 2017
eTender Portal Yes 25th November, 2016 28th November, 2016
Air Conditioning Yes 4th August, 2016 10th August, 2016
Vehicle Fleet List Yes 11th May, 2016 12th May, 2016
Fleet Vehicles Yes 29th April, 2016 24th May, 2016


No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Fire Risk Assessment Yes 16th April, 2018 1st May, 2018
Incidents - by Station Yes 15th April, 2018 1st May, 2018
Animal Rescues Yes 16th March, 2018 16th March, 2018
Emergency Services Rescues Yes 24th January, 2018 13th February, 2018
Weather conditions Yes 16th January, 2018 9th February, 2018
Boats at Ironbridge Yes 5th January, 2018 23rd January, 2018
Electric Vehicles Yes 12th January, 2018 29th January, 2018
Unregistered Schools (Not held) 21st December, 2017 12th January, 2018
Animal Rescues - Pigeons & Wild Birds Yes 27th November, 2017 13th December, 2017
Emollient/paraffin based cream Yes 30th October, 2017 8th November, 2017


Recent Freedom of Information Requests for IT
Title Released Received Responded
Communications technology Yes 13th September, 2016 11th October, 2016
ICT Expenditure Yes 7th July, 2016 25th July, 2016
Telephone Maintenance Contracts Yes 30th June, 2016 25th July, 2016
Photocopier Contracts Yes 24th June, 2016 14th July, 2016
Telephone maintenance Yes 11th March, 2014 8th April, 2014
Telecommunications contracts Yes 17th January, 2014 14th February, 2014


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Shropshire Fire and Rescue Service
Service Headquarters
St Michael's Street

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