Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Positive Action Taster Days Yes 25th July, 2020 18th August, 2020
Taster Days Yes 24th July, 2020 3rd August, 2020
Mental Health Yes 8th June, 2020 9th July, 2020
Training Upper & Middle Management Yes 11th April, 2020 5th May, 2020
Headcount Yes 9th April, 2020 23rd April, 2020
995 Yes 20th February, 2020 26th February, 2020
992 Yes 10th February, 2020 5th March, 2020
Stations & Staff Yes 16th January, 2020 13th February, 2020
Maternity Leave Yes 16th January, 2020 4th February, 2020
Gifts & Hospitality Yes 10th January, 2020 30th January, 2020


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Vehicles, Road Accidents, Insurance Claims Yes 4th February, 2020 2nd March, 2020
Fuel Management Yes 26th November, 2019 22nd September, 2020
Fire Service Vehicles Yes 21st November, 2019 29th November, 2019
Cost of Fire Engines Yes 4th September, 2019 20th September, 2019
Vehicle Purchases Yes 29th August, 2019 3rd September, 2019
Vehicle List Yes 21st August, 2019 20th September, 2019
Fleet List Yes 6th August, 2019 16th August, 2019
Fire Fighting Foam Yes 21st June, 2019 15th July, 2019
appliance livery Yes 3rd June, 2019 4th June, 2019
Authority Vehicles Yes 1st May, 2019 30th May, 2019


No recent freedom of information requests.


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Deliberate Fire Incidents Yes 4th January, 2021 1st February, 2021
Fire Availability Yes 1st January, 2021 19th January, 2021
RTC A49 Yes 31st December, 2020 26th January, 2021
Fires in New Build Homes Yes 23rd December, 2020 21st January, 2021
Suspected or Attempted Suicides No 18th December, 2020 18th January, 2021
Warehouse Fires/Vacant Properties/ Arson in Schools (Not held) 11th December, 2020 8th January, 2021
Drones or Unmanned Aerial Vehicles (Not held) 8th December, 2020 15th December, 2020
Emollient Products involved in fires Yes 30th November, 2020 29th December, 2020
Animal Rescues Yes 26th November, 2020 21st February, 2020
Cause of fire in retail premises Yes 25th November, 2020 22nd December, 2020


Recent Freedom of Information Requests for IT
Title Released Received Responded
Telephony/Communications Yes 22nd October, 2019 18th November, 2019
IT Software Contracts Yes 8th July, 2019 5th August, 2019
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019
Social Media Yes 25th February, 2019 18th March, 2019
Wifi Yes 30th January, 2019 19th February, 2019
GDPR (Not held) 24th October, 2018 20th November, 2018
3rd Party Hosting Yes 1st November, 2018 27th November, 2018


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