Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request

No recent freedom of information requests.

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Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
LGBT items purchased Yes 15th June, 2022 4th July, 2022
Psychological disorders Yes 3rd June, 2022 21st June, 2022
Driving licences Yes 9th May, 2022 6th June, 2022
Convictions Yes 21st April, 2022 12th May, 2022
Grievances and Disciplinaries Yes 7th April, 2022 26th April, 2022
Headcount Yes 7th April, 2022 28th April, 2022
Recruitment and Retention Yes 6th March, 2022 29th March, 2022
Sexual Misconduct Partial 9th February, 2022 7th March, 2022
Recruitment and Staffing Yes 25th January, 2022 15th February, 2022
Sexual Misconduct Yes 29th December, 2021 20th January, 2022

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Recent Freedom of Information Requests for Assets
Title Released Received Responded
Foam Components Yes 7th July, 2021 29th July, 2021
Facilities Management Yes 29th April, 2021 25th May, 2021
AFS vehicles (Not held) 9th March, 2021 25th March, 2021
Mobile Phone Contracts Yes 4th March, 2021 30th March, 2021
Repairs and Maintenance Services (Not held) 30th December, 2020 3rd November, 2020
Fleet and Employees Yes 16th October, 2020 2nd November, 2020
Fleet List and Officer Cars Yes 5th September, 2020 23rd September, 2020
Assets/Fleet Yes 28th August, 2020 23rd September, 2020
Facilities Management Yes 8th July, 2020 5th August, 2020
Fleet List Yes 29th June, 2020 6th July, 2020

Pages

No recent freedom of information requests.

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
e-scooter and e-bike fires Yes 27th August, 2022 27th September, 2022
Ludlow area Yes 18th August, 2022 9th September, 2022
Gas related incidents Yes 16th August, 2022 9th September, 2022
Severn Valley Railway Yes 4th August, 2022 26th August, 2022
Balcony Fires Yes 9th August, 2022 25th August, 2022
Solar panels / log burners Yes 1st July, 2022 26th July, 2022
Electric vehicle / lithium battery fires Yes 16th June, 2022 12th July, 2022
River rescues Yes 14th June, 2022 12th July, 2022
Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) Yes 23rd March, 2022 16th June, 2022
Operational information Yes 7th May, 2022 9th June, 2022

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Recent Freedom of Information Requests for IT
Title Released Received Responded
Firewall, anti-virus & Enterprise Agreement Yes 15th September, 2020 7th October, 2020
Intranet, Number of Employees Yes 14th July, 2020 5th August, 2020
Pager call out system Yes 25th May, 2020 23rd June, 2020

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