Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Contract Yes 17th May, 2018 8th June, 2018
Media Subscriptions Yes 12th December, 2017 12th January, 2018
NJC 5 Workstreams Yes 22nd September, 2017 17th October, 2017
Training Budget Yes 2nd August, 2017 23rd August, 2017
Sky Lanterns Yes 21st July, 2017 8th August, 2017
Budgets Yes 15th June, 2017 22nd June, 2017
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017
Maverick Spend Yes 8th December, 2016 15th December, 2016
Copy Paper Yes 8th September, 2016 21st September, 2016


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Second Jobs Yes 9th September, 2019 26th September, 2019
Rank/Management Ratios Yes 4th September, 2019 26th September, 2019
Mental Health Yes 3rd September, 2019 1st October, 2019
Attacks on Firefighters Yes 8th August, 2019 3rd September, 2019
Subject Access Requests Yes 29th July, 2019 29th July, 2019
EU27 Yes 18th July, 2019 5th August, 2019
Wholetime Yes 5th July, 2019 5th August, 2019
Mental Health absences Yes 30th May, 2019 28th June, 2019
Wholetime FF Vacancies Yes 3rd May, 2019 14th May, 2019
ICT Staff Yes 24th April, 2019 14th May, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Access Cards Yes 30th October, 2018 2nd November, 2018
Fleet List Yes 3rd October, 2018 17th October, 2018
Vehicle Disposal Yes 19th August, 2018 21st August, 2018
Appliance size Yes 31st July, 2018 10th August, 2018
Company cars Yes 4th June, 2018 7th June, 2018
Pothole damage to vehicles Yes 18th May, 2018 4th June, 2018
Pet Oxygen Yes 26th March, 2018 9th April, 2018
Energy Yes 24th January, 2018 15th February, 2018
Sales of Vehicles (disposal) Yes 17th January, 2018 22nd January, 2018
Body Worn Cameras Yes 31st December, 2017 5th January, 2018


No recent freedom of information requests.


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
High Speed Driving Yes 19th July, 2019 13th August, 2019
Primary and Secondary Fires Yes 5th June, 2019 27th June, 2019
BBQ related incidents Yes 5th June, 2019 26th June, 2019
what3words Yes 3rd June, 2019 4th June, 2019
disabilities incident response Yes 3rd June, 2019 2nd July, 2019
Emergency Calls (Not held) 1st June, 2019 25th June, 2019
Pre-Determined Attendance Yes 28th May, 2019 24th June, 2019
Malicious Calls Yes 14th May, 2019 10th June, 2019
Wild Fires Yes 7th May, 2019 5th June, 2019
Forest Fires Yes 29th April, 2019 28th May, 2019


Recent Freedom of Information Requests for IT
Title Released Received Responded
Telecoms Yes 14th August, 2018 7th September, 2018
Cloud - IT Yes 2nd August, 2018 23rd August, 2018
ICT Expenditure Yes 1st August, 2018 24th August, 2018
Telephone System Maintenance Contract Yes 11th July, 2018 6th August, 2018
Cyber security Yes 9th July, 2018 24th July, 2018
Cyber attacks Yes 11th May, 2018 21st May, 2018
Hardware Maintenance Contracts for Services, Storage and Networking Yes 27th April, 2018 23rd May, 2018
ICT Department Yes 19th March, 2018 9th April, 2018
Cyber Security Yes 2nd February, 2018 27th February, 2018
Mobile Phone Contract Yes 10th January, 2018 6th February, 2018


This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.