Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
GDPR Yes 15th May, 2018 13th June, 2018
Contract Yes 17th May, 2018 8th June, 2018
Media Subscriptions Yes 12th December, 2017 12th January, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
DPIA & Information Governance Yes 7th January, 2020 30th January, 2020
Blue Badge Scheme (Not held) 6th January, 2020 9th January, 2020
SIRO & Information Governance Yes 3rd January, 2020 28th January, 2020
Subject Access Requests Yes 12th December, 2019 6th January, 2020
Change of rota Yes 9th November, 2019 2nd December, 2019
Reward or remuneration for First Aiders Yes 14th October, 2019 22nd October, 2019
Sight impaired Yes 10th October, 2019 31st October, 2019
Bariatrics Yes 25th September, 2019 21st October, 2019
Recruitment Yes 22nd September, 2019 21st October, 2019
Training for Wholetime Firefighters Yes 20th September, 2019 21st October, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Commercial Gas Appliances Yes 15th April, 2019 16th May, 2019
Equipment Yes 24th January, 2019 7th February, 2019
Tweedlae Fire Station Yes 21st November, 2018 28th November, 2018
Energy Yes 16th November, 2018 16th November, 2018
Access Cards Yes 30th October, 2018 2nd November, 2018
Fleet List Yes 3rd October, 2018 17th October, 2018
Vehicle Disposal Yes 19th August, 2018 21st August, 2018
Appliance size Yes 31st July, 2018 10th August, 2018
Company cars Yes 4th June, 2018 7th June, 2018
Pothole damage to vehicles Yes 18th May, 2018 4th June, 2018


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Farm Fire Call Outs Yes 13th August, 2020 11th September, 2020
White Goods Yes 4th August, 2020 21st August, 2020
School Fires Yes 10th July, 2020 10th August, 2020
Incident Query Yes 30th June, 2020 6th July, 2020
Call outs - All stations Yes 13th May, 2020 8th June, 2020
Fires in Buildings Under Construction Yes 16th April, 2020 14th May, 2020
Wildfires Yes 3rd March, 2020 5th March, 2020
996 Yes 28th February, 2020 25th March, 2020
993 Yes 13th February, 2020 11th March, 2020
Refurbishment Fires Yes 3rd February, 2020 12th October, 2020


Recent Freedom of Information Requests for IT
Title Released Received Responded
3rd Party Hosting Yes 1st November, 2018 27th November, 2018
IT Software Yes 17th October, 2018 19th October, 2018
IT systems and Telecoms Yes 1st October, 2018 3rd October, 2018
IT Software Yes 21st September, 2018 25th September, 2018
ICT Data Request Yes 23rd August, 2018 24th September, 2018
Telecoms Yes 14th August, 2018 7th September, 2018
Cloud - IT Yes 2nd August, 2018 23rd August, 2018
ICT Expenditure Yes 1st August, 2018 24th August, 2018
Telephone System Maintenance Contract Yes 11th July, 2018 6th August, 2018
Cyber security Yes 9th July, 2018 24th July, 2018


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