Contact Us

In an emergency please dial 999

In non-emergency situations, contact Shropshire Fire and Rescue Service by telephone on 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request

No recent freedom of information requests.

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Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Pensions Yes 10th March, 2023 11th April, 2023
AFSA (Asian Fire Service Association) Events Yes 8th February, 2023 3rd March, 2023
Grievances Partial 14th December, 2022 29th December, 2022
Communications Yes 20th December, 2022 17th January, 2023
Equality, Diversity and Inclusion Yes 20th December, 2022 17th January, 2023
Secondary employment and fire safety work Yes 11th January, 2023 17th January, 2023
Grievances Yes 16th January, 2023 20th January, 2023
Gross/Serious Misconduct investigations Yes 17th January, 2023 20th January, 2023
Police investigations Yes 20th January, 2023 31st January, 2023
Complaints Yes 25th January, 2023 2nd February, 2023

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No recent freedom of information requests.

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No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Electric Vehicle (EV) fires in Shropshire Yes 1st November, 2023 27th November, 2023
Lithium Battery fires Yes 30th October, 2023 27th November, 2023
House fire data Yes 20th October, 2023 14th November, 2023
Coton Hill House incidents Yes 19th October, 2023 14th November, 2023
Road Traffic Collisions Yes 12th October, 2023 6th November, 2023
Incidents on the River Severn at Atcham Yes 8th September, 2023 2nd October, 2023
Lithium battery related fires Yes 8th September, 2023 2nd October, 2023
e-scooters and e-bikes Yes 6th September, 2023 8th September, 2023
Listed buildings Yes 6th August, 2023 5th September, 2023
Balcony fires (Not held) 10th August, 2023 4th September, 2023

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