Contact Us

In an emergency please dial 999

In non-emergency situations, contact Shropshire Fire and Rescue Service by telephone on 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request

No recent freedom of information requests.

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Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Whistleblowers Yes 17th March, 2021 14th April, 2021
Employment Tribunal Claims Yes 15th March, 2021 8th April, 2021
Racism Complaints Yes 12th February, 2021 25th February, 2021
Drug and Alcohol Testing Yes 11th February, 2021 4th March, 2021
Learning and Development Systems Yes 5th January, 2021 19th January, 2021
Covid Yes 1st January, 2021 19th January, 2021
Oswestry Watches - Rank/Role Yes 26th December, 2021 22nd February, 2021

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No recent freedom of information requests.

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No recent freedom of information requests.

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
e-scooter and e-bike fires Yes 27th August, 2022 27th September, 2022
Ludlow area Yes 18th August, 2022 9th September, 2022
Gas related incidents Yes 16th August, 2022 9th September, 2022
Severn Valley Railway Yes 4th August, 2022 26th August, 2022
Balcony Fires Yes 9th August, 2022 25th August, 2022
Solar panels / log burners Yes 1st July, 2022 26th July, 2022
Electric vehicle / lithium battery fires Yes 16th June, 2022 12th July, 2022
River rescues Yes 14th June, 2022 12th July, 2022
Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) Yes 23rd March, 2022 16th June, 2022
Operational information Yes 7th May, 2022 9th June, 2022

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No recent freedom of information requests.

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