Contact Us

In an emergency please dial 999

In non-emergency situations, contact Shropshire Fire and Rescue Service by telephone on 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Recycling centres, scrapyards, landfills, other waste management facilities Yes 14th December, 2022 10th January, 2023
e-bikes and e-scooters Yes 8th February, 2023 13th February, 2023
Animals in Distress Yes 3rd December, 2022 7th December, 2022
Air Fryers Yes 29th November, 2022 29th December, 2022
E-bikes Yes 16th November, 2022 8th December, 2022
Method for handling Fires & Overheating in Commercial/Industrial Lithium-Ion Batteries Yes 20th October, 2022 24th October, 2022
disposable BBQs, cigarette litter, broken/discarded glass bottles and sky lanterns Yes 20th September, 2022 14th October, 2022
E-Scooter Fires Fatalities/casualties Yes 15th September, 2022 10th October, 2022
Injuries on Bonfire Night Yes 15th September, 2022 10th October, 2022
Outdoor fires Yes 15th September, 2022 10th October, 2022

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