Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Energy Yes 26th June, 2018 9th July, 2018
GDPR Yes 15th May, 2018 13th June, 2018
Contract Yes 17th May, 2018 8th June, 2018
Media Subscriptions Yes 12th December, 2017 12th January, 2018
NJC 5 Workstreams Yes 22nd September, 2017 17th October, 2017
Training Budget Yes 2nd August, 2017 23rd August, 2017
Sky Lanterns Yes 21st July, 2017 8th August, 2017
Budgets Yes 15th June, 2017 22nd June, 2017
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Trade Union Yes 13th August, 2018 12th September, 2018
Fire Dogs Yes 29th August, 2018 30th August, 2018
Emergency Response Times Yes 24th August, 2018 30th August, 2018
Secondary Employment Yes 24th July, 2018 16th August, 2018
Long term stress leave Yes 25th July, 2018 13th August, 2018
Non-UK EU Nationals Yes 17th July, 2018 25th July, 2018
Long term sick leave and leavers Yes 3rd May, 2018 31st May, 2018
Workforce Yes 16th April, 2018 15th May, 2018
Staff headcount Yes 9th April, 2018 4th May, 2018
Pensions Yes 28th February, 2018 9th March, 2018


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Pothole damage to vehicles Yes 18th May, 2018 4th June, 2018
Pet Oxygen Yes 26th March, 2018 9th April, 2018
Energy Yes 24th January, 2018 15th February, 2018
Sales of Vehicles (disposal) Yes 17th January, 2018 22nd January, 2018
Body Worn Cameras Yes 31st December, 2017 5th January, 2018
Suppliers Yes 8th December, 2017 14th December, 2017
Incident Support Units/Vehicles Yes 5th November, 2017 7th December, 2017
Vehicle tyres Yes 20th September, 2017 18th October, 2017
Water useage Yes 20th July, 2017 14th August, 2017
Highrise PDA Yes 12th July, 2017 28th July, 2017


No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Animal Rescues Yes 3rd December, 2018 27th December, 2018
Post Major Incident Training Yes 30th November, 2018 27th December, 2018
Bariatrics Yes 27th November, 2018 11th December, 2018
Retained availability Yes 19th November, 2018 17th December, 2018
Cedar Wood Cladding Yes 15th November, 2018 29th November, 2018
Drones Yes 12th November, 2018 4th December, 2018
Bariatrics Yes 6th November, 2018 28th November, 2018
Animal Rescue Yes 3rd November, 2018 28th November, 2018
Hydrants Yes 25th October, 2018 21st November, 2018
Butane Hash Oil Yes 16th October, 2018 2nd November, 2018


Recent Freedom of Information Requests for IT
Title Released Received Responded
Cloud - IT Yes 2nd August, 2018 23rd August, 2018
ICT Expenditure Yes 1st August, 2018 24th August, 2018
Telephone System Maintenance Contract Yes 11th July, 2018 6th August, 2018
Cyber security Yes 9th July, 2018 24th July, 2018
Cyber attacks Yes 11th May, 2018 21st May, 2018
Hardware Maintenance Contracts for Services, Storage and Networking Yes 27th April, 2018 23rd May, 2018
ICT Department Yes 19th March, 2018 9th April, 2018
Cyber Security Yes 2nd February, 2018 27th February, 2018
Mobile Phone Contract Yes 10th January, 2018 6th February, 2018
WAN Yes 8th January, 2018 6th February, 2018


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