Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Sky Lanterns Yes 21st July, 2017 8th August, 2017
Budgets Yes 15th June, 2017 22nd June, 2017
First Aid training and Clinical Governance Yes 11th April, 2017 24th April, 2017
Clinical Governance Yes 3rd March, 2017 30th March, 2017
Maverick Spend Yes 8th December, 2016 15th December, 2016
Copy Paper Yes 8th September, 2016 21st September, 2016
HR and Payroll Software Yes 1st June, 2016 23rd June, 2016
Reserves over last 10 years Yes 5th April, 2016 5th April, 2016
Statistics - fire related incidents Yes 25th January, 2016 26th January, 2016
Fires at waste management sites - Cost Yes 16th April, 2014 30th April, 2014


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Pensions Yes 28th February, 2018 9th March, 2018
Mental Health Related Illness Yes 10th January, 2018 7th February, 2018
Complaints Yes 1st January, 2018 22nd January, 2018
Crew Availability Yes 7th January, 2018 24th January, 2018
Vacancies Yes 5th January, 2018 24th January, 2018
Staff Feedback Yes 2nd January, 2018 23rd January, 2018
Rural/Retained Fire Stations Yes 10th November, 2017 7th December, 2018
Control room staffing levels Yes 26th October, 2017 31st October, 2017
Subject Access Requests Yes 19th September, 2017 4th October, 2017
Operational Personnel Fitness Yes 1st September, 2017 18th September, 2017


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Suppliers Yes 8th December, 2017 14th December, 2017
Incident Support Units/Vehicles Yes 5th November, 2017 7th December, 2017
Vehicle tyres Yes 20th September, 2017 18th October, 2017
Water useage Yes 20th July, 2017 14th August, 2017
Highrise PDA Yes 12th July, 2017 28th July, 2017
Photocopyers Yes 5th July, 2017 13th July, 2017
Grounds Maintenance and Pest Control Services Yes 23rd February, 2017 27th February, 2017
Diesel fuelled generators Yes 22nd February, 2017 16th March, 2017
Facilities management contracts Yes 16th February, 2017 9th March, 2017
Body Worn Cameras Yes 11th February, 2017 20th February, 2017


No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Cannabis Farm Fires Yes 1st August, 2018 24th August, 2018
999 Calls Yes 15th May, 2018 12th June, 2018
Bariatric Rescues Yes 31st July, 2018 15th August, 2018
Farm and Stack Fires Yes 24th July, 2018 15th August, 2018
Assisting Overweight People Yes 21st June, 2018 11th July, 2018
Emergency Medical Response Yes 21st June, 2018 11th July, 2018
Unlicenced Music Events/ Illegal Raves Yes 18th June, 2018 9th July, 2018
Co-Responder scheme with Ambulance services Yes 12th June, 2018 19th June, 2018
Animals and children rescued from cars Yes 1st May, 2018 25th May, 2018
Fire alarms - toasters in office blocks Yes 17th April, 2018 23rd April, 2018


Recent Freedom of Information Requests for IT
Title Released Received Responded
Hardware Maintenance Contracts for Services, Storage and Networking Yes 27th April, 2018 23rd May, 2018
ICT Department Yes 19th March, 2018 9th April, 2018
Cyber Security Yes 2nd February, 2018 27th February, 2018
Mobile Phone Contract Yes 10th January, 2018 6th February, 2018
WAN Yes 8th January, 2018 6th February, 2018
Google, Facebook and Twitter Yes 25th January, 2018 29th January, 2018
IT Service Management Yes 8th January, 2018 5th February, 2018
You Tube Yes 9th December, 2017 13th December, 2017
Wi-Fi Provider Yes 25th September, 2017 20th October, 2017
IT Service Management Yes 20th September, 2017 18th October, 2017


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