Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019
Expenditure Yes 6th March, 2019 17th April, 2019
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018
Judicial Review Yes 24th August, 2018 24th September, 2018
Gifts and Hospitality Yes 16th August, 2018 11th September, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Oswestry Watches - Rank/Role Yes 26th December, 2021 22nd February, 2021
Exit Payments Yes 11th November, 2020 16th November, 2020
Remuneration when calculating holiday pay. Yes 3rd November, 2020 2nd December, 2020
Senior Organisation Structure Yes 22nd October, 2020 16th November, 2020
Mental Health Yes 10th September, 2020 5th October, 2020
Medical Training Yes 18th August, 2020 21st August, 2020
Personal Data, SARs Yes 22nd July, 2020 17th August, 2020
Positive Action Taster Days Yes 28th July, 2020 18th August, 2020
Positive Action Taster Days Yes 25th July, 2020 18th August, 2020
Taster Days Yes 24th July, 2020 3rd August, 2020


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Facilities Management Yes 8th July, 2020 5th August, 2020
Fleet List Yes 29th June, 2020 6th July, 2020
Asset Management Yes 3rd April, 2020 23rd April, 2020
Fleet List Yes 5th March, 2020 11th March, 2020
Aerial Appliances Yes 3rd March, 2020 10th March, 2020
Thefts from Fire Appliances Yes 5th February, 2020 3rd March, 2020
Vehicles, Road Accidents, Insurance Claims Yes 4th February, 2020 2nd March, 2020
Fuel Management Yes 26th November, 2019 22nd September, 2020
Fire Service Vehicles Yes 21st November, 2019 29th November, 2019
Cost of Fire Engines Yes 4th September, 2019 20th September, 2019


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
994 Yes 18th February, 2020 19th February, 2020
991 Yes 6th February, 2020 7th February, 2020
Fire Setters Yes 16th December, 2019 24th December, 2019
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019
Evacuation in HRRBs Yes 9th October, 2019 5th November, 2019
Electric Blanket Fires Yes 9th October, 2019 4th November, 2019
Fire Safety in Care Homes Yes 23rd August, 2019 20th September, 2019
RRO Yes 30th April, 2019 23rd May, 2019
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Call outs to Playground Swings Yes 26th April, 2021 20th May, 2021
Incidents involving fuel Yes 16th April, 2021 13th May, 2021
On-Call FF Statistics Yes 24th March, 2021 14th April, 2021
False Alarm Incidents Yes 19th February, 2021 15th March, 2021
Appliance Availability Yes 19th January, 2021 16th February, 2021
Floods and Flood Impacts Yes 13th January, 2021 10th February, 2021
Deliberate Fire Incidents Yes 4th January, 2021 1st February, 2021
Fire Availability Yes 1st January, 2021 19th January, 2021
RTC A49 Yes 31st December, 2020 26th January, 2021
Fires in New Build Homes Yes 23rd December, 2020 21st January, 2021


Recent Freedom of Information Requests for IT
Title Released Received Responded
Intranet, Number of Employees Yes 14th July, 2020 5th August, 2020
Pager call out system Yes 25th May, 2020 23rd June, 2020
Mobile Phones Contract Yes 28th April, 2020 26th May, 2020
IT - Hardware / Software Yes 22nd April, 2020 19th May, 2020
Office 365 Yes 11th March, 2020 25th March, 2020
Printers / Printing Yes 21st January, 2020 24th January, 2020
Telecoms & Network Services Yes 7th January, 2020 4th February, 2020
Enterprise Software Yes 13th November, 2019 9th December, 2019
IT Service Management and Yes 18th November, 2019 22nd September, 2020
Telephony/Communications Yes 22nd October, 2019 18th November, 2019


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