Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Injury Claims Yes 13th March, 2019 10th April, 2019
Expenditure Yes 6th March, 2019 17th April, 2019
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018
Judicial Review Yes 24th August, 2018 24th September, 2018
Gifts and Hospitality Yes 16th August, 2018 11th September, 2018
Firefighting funding Yes 29th June, 2018 10th July, 2018
Spend on bariatric rescues Yes 27th June, 2018 19th July, 2018
Energy Yes 26th June, 2018 9th July, 2018
GDPR Yes 15th May, 2018 13th June, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
SIRO & Information Governance (Not held) 3rd January, 2020 28th January, 2020
Subject Access Requests Yes 12th December, 2019 6th January, 2020
Change of rota Yes 9th November, 2019 2nd December, 2019
Reward or remuneration for First Aiders Yes 14th October, 2019 22nd October, 2019
Sight impaired Yes 10th October, 2019 31st October, 2019
Bariatrics Yes 25th September, 2019 21st October, 2019
Recruitment Yes 22nd September, 2019 21st October, 2019
Training for Wholetime Firefighters Yes 20th September, 2019 21st October, 2019
National Operational Learning (NOL) Yes 16th September, 2019 1st October, 2019
Firefighter Suicides Yes 12th September, 2019 1st October, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Vehicle Purchases Yes 29th August, 2019 3rd September, 2019
Vehicle List Yes 21st August, 2019 20th September, 2019
Fleet List Yes 6th August, 2019 16th August, 2019
Fire Fighting Foam Yes 21st June, 2019 15th July, 2019
appliance livery Yes 3rd June, 2019 4th June, 2019
Authority Vehicles Yes 1st May, 2019 30th May, 2019
Commercial Gas Appliances Yes 15th April, 2019 16th May, 2019
Equipment Yes 24th January, 2019 7th February, 2019
Tweedlae Fire Station Yes 21st November, 2018 28th November, 2018
Energy Yes 16th November, 2018 16th November, 2018


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018
Fire Safety - officers, audits, enforcement notices Yes 6th June, 2018 20th June, 2018
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018
Smoke Alarms Yes 12th March, 2018 20th March, 2018
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Animal Rescue Yes 2nd December, 2019 23rd December, 2019
Bariatrics and Ambulance Service Yes 2nd December, 2019 19th December, 2019
Hoax Calls Yes 18th November, 2019 16th December, 2019
Technology in use at the incident ground Yes 4th November, 2019 19th November, 2019
House Fires Yes 11th October, 2019 7th November, 2019
Cleobury Mortimer Availability Yes 29th September, 2019 21st October, 2019
Hoses Yes 25th September, 2019 9th October, 2019
Traffic Incidents/accidents Yes 9th August, 2019 5th September, 2019
Bonfire Night Yes 11th August, 2019 4th September, 2019
Accident Yes 7th August, 2019 9th August, 2019


Recent Freedom of Information Requests for IT
Title Released Received Responded
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019
Social Media Yes 25th February, 2019 18th March, 2019
Wifi Yes 30th January, 2019 19th February, 2019
GDPR (Not held) 24th October, 2018 20th November, 2018
3rd Party Hosting Yes 1st November, 2018 27th November, 2018
IT Software Yes 17th October, 2018 19th October, 2018
IT systems and Telecoms Yes 1st October, 2018 3rd October, 2018
IT Software Yes 21st September, 2018 25th September, 2018
ICT Data Request Yes 23rd August, 2018 24th September, 2018


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