Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Pay Scales Yes 19th August, 2019 12th September, 2019
Fire Trading Company Yes 8th August, 2019 22nd August, 2019
Procurement Yes 4th June, 2019 5th June, 2019
NDA's Partial 13th May, 2019 11th June, 2019
expenditure over £500 Yes 1st June, 2019 3rd June, 2019
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019
Expenditure Yes 6th March, 2019 17th April, 2019


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Learning and Development Systems Yes 5th January, 2021 19th January, 2021
Covid Yes 1st January, 2021 19th January, 2021
Oswestry Watches - Rank/Role Yes 26th December, 2021 22nd February, 2021
Exit Payments Yes 11th November, 2020 16th November, 2020
Remuneration when calculating holiday pay. Yes 3rd November, 2020 2nd December, 2020
Senior Organisation Structure Yes 22nd October, 2020 16th November, 2020
Mental Health Yes 10th September, 2020 5th October, 2020
Medical Training Yes 18th August, 2020 21st August, 2020
Personal Data, SARs Yes 22nd July, 2020 17th August, 2020
Positive Action Taster Days Yes 28th July, 2020 18th August, 2020


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Repairs and Maintenance Services (Not held) 30th December, 2020 3rd November, 2020
Fleet and Employees Yes 16th October, 2020 2nd November, 2020
Fleet List and Officer Cars Yes 5th September, 2020 23rd September, 2020
Assets/Fleet Yes 28th August, 2020 23rd September, 2020
Facilities Management Yes 8th July, 2020 5th August, 2020
Fleet List Yes 29th June, 2020 6th July, 2020
Asset Management Yes 3rd April, 2020 23rd April, 2020
Fleet List Yes 5th March, 2020 11th March, 2020
Aerial Appliances Yes 3rd March, 2020 10th March, 2020
Thefts from Fire Appliances Yes 5th February, 2020 3rd March, 2020


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Fire Safety Audits Yes 12th May, 2020 8th June, 2020
994 Yes 18th February, 2020 19th February, 2020
991 Yes 6th February, 2020 7th February, 2020
Fire Setters Yes 16th December, 2019 24th December, 2019
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019
Evacuation in HRRBs Yes 9th October, 2019 5th November, 2019
Electric Blanket Fires Yes 9th October, 2019 4th November, 2019
Fire Safety in Care Homes Yes 23rd August, 2019 20th September, 2019
RRO Yes 30th April, 2019 23rd May, 2019


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Fire Fatalities by Tenure Yes 7th June, 2021 25th June, 2021
Gas Explosions and Gas Appliance Yes 23rd May, 2021 16th June, 2021
BBQ Fires Yes 21st May, 2021 16th June, 2021
Residential fires involving sheds/garages Yes 6th May, 2021 27th May, 2021
Call outs to Playground Swings Yes 26th April, 2021 20th May, 2021
Incidents involving fuel Yes 16th April, 2021 13th May, 2021
On-Call FF Statistics Yes 24th March, 2021 14th April, 2021
False Alarm Incidents Yes 19th February, 2021 15th March, 2021
Appliance Availability Yes 19th January, 2021 16th February, 2021
Floods and Flood Impacts Yes 13th January, 2021 10th February, 2021


Recent Freedom of Information Requests for IT
Title Released Received Responded
Firewall, anti-virus & Enterprise Agreement Yes 15th September, 2020 7th October, 2020
Intranet, Number of Employees Yes 14th July, 2020 5th August, 2020
Pager call out system Yes 25th May, 2020 23rd June, 2020
Mobile Phones Contract Yes 28th April, 2020 26th May, 2020
IT - Hardware / Software Yes 22nd April, 2020 19th May, 2020
Office 365 Yes 11th March, 2020 25th March, 2020
Printers / Printing Yes 21st January, 2020 24th January, 2020
Telecoms & Network Services Yes 7th January, 2020 4th February, 2020
Enterprise Software Yes 13th November, 2019 9th December, 2019
IT Service Management and Yes 18th November, 2019 22nd September, 2020


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