Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Tax relief for emergency services workers Yes 30th July, 2021 4th August, 2021
Trade Union Subscriptions Yes 22nd January, 2021 15th February, 2021
Expenditure over £500 Yes 4th November, 2020 10th November, 2020
Contracts Register Yes 14th April, 2020 12th May, 2020


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Driving licences Yes 9th May, 2022 6th June, 2022
Convictions Yes 21st April, 2022 12th May, 2022
Grievances and Disciplinaries Yes 7th April, 2022 26th April, 2022
Headcount Yes 7th April, 2022 28th April, 2022
Recruitment and Retention Yes 6th March, 2022 29th March, 2022
Sexual Misconduct Partial 9th February, 2022 7th March, 2022
Recruitment and Staffing Yes 25th January, 2022 15th February, 2022
Sexual Misconduct Yes 29th December, 2021 20th January, 2022
Apprenticeships Yes 25th September, 2021 4th October, 2021
Emergency Services Show Yes 24th August, 2021 7th September, 2021


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Mercedes Benz Fleet Yes 17th November, 2021 30th November, 2021
Defibrillator locations Yes 11th November, 2021 30th November, 2021
Station locations Yes 26th October, 2021 2nd November, 2021
Facilities Management Yes 17th September, 2021 6th October, 2021
List of all Fire Stations Yes 9th September, 2021 14th September, 2021
Station Floor Plans No 7th July, 2021 22nd July, 2021
Vehicle Types and Locations Partial 7th July, 2021 9th July, 2021
Foam Components Yes 7th July, 2021 29th July, 2021
Facilities Management Yes 29th April, 2021 25th May, 2021
AFS vehicles (Not held) 9th March, 2021 25th March, 2021


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Fire Safety Audits Yes 12th May, 2020 8th June, 2020
994 Yes 18th February, 2020 19th February, 2020
991 Yes 6th February, 2020 7th February, 2020


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Gas related incidents Yes 16th August, 2022 9th September, 2022
Severn Valley Railway Yes 4th August, 2022 26th August, 2022
Balcony Fires Yes 9th August, 2022 25th August, 2022
Solar panels / log burners Yes 1st July, 2022 26th July, 2022
Electric vehicle / lithium battery fires Yes 16th June, 2022 12th July, 2022
River rescues Yes 14th June, 2022 12th July, 2022
Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) Yes 23rd March, 2022 16th June, 2022
Operational information Yes 7th May, 2022 9th June, 2022
Fires at Natural England Sites Yes 3rd May, 2022 27th May, 2022
Outdoor Fires Yes 29th April, 2022 25th May, 2022


Recent Freedom of Information Requests for IT
Title Released Received Responded
ERP, CRM, Payroll Yes 2nd July, 2021 29th July, 2021
Ring Amazon Camera System Yes 1st July, 2021 8th July, 2021
Windows 7 & XP Yes 8th June, 2021 16th June, 2021
ICT Systems Yes 30th April, 2021 27th May, 2021
Hosting Yes 12th April, 2021 4th May, 2021
IT Department and Suppliers Yes 9th April, 2021 6th May, 2021
Person responsible for IT Yes 9th December, 2020 10th December, 2020
ICT Strategy Yes 12th November, 2020 10th December, 2020
ERP Yes 29th September, 2020 22nd October, 2020
Firewall, anti-virus & Enterprise Agreement Yes 15th September, 2020 7th October, 2020


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