Contact Us

Fire control staff takes a call

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019
Expenditure Yes 6th March, 2019 17th April, 2019
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018
Judicial Review Yes 24th August, 2018 24th September, 2018
Gifts and Hospitality Yes 16th August, 2018 11th September, 2018
Firefighting funding Yes 29th June, 2018 10th July, 2018
Spend on bariatric rescues Yes 27th June, 2018 19th July, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Exit Payments Yes 11th November, 2020 16th November, 2020
Remuneration when calculating holiday pay. Yes 3rd November, 2020 2nd December, 2020
Senior Organisation Structure Yes 22nd October, 2020 16th November, 2020
Mental Health Yes 10th September, 2020 5th October, 2020
Medical Training Yes 18th August, 2020 21st August, 2020
Personal Data, SARs Yes 22nd July, 2020 17th August, 2020
Positive Action Taster Days Yes 28th July, 2020 18th August, 2020
Positive Action Taster Days Yes 25th July, 2020 18th August, 2020
Taster Days Yes 24th July, 2020 3rd August, 2020
Mental Health Yes 8th June, 2020 9th July, 2020


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Fleet List Yes 5th March, 2020 11th March, 2020
Aerial Appliances Yes 3rd March, 2020 10th March, 2020
Thefts from Fire Appliances Yes 5th February, 2020 3rd March, 2020
Vehicles, Road Accidents, Insurance Claims Yes 4th February, 2020 2nd March, 2020
Fuel Management Yes 26th November, 2019 22nd September, 2020
Fire Service Vehicles Yes 21st November, 2019 29th November, 2019
Cost of Fire Engines Yes 4th September, 2019 20th September, 2019
Vehicle Purchases Yes 29th August, 2019 3rd September, 2019
Vehicle List Yes 21st August, 2019 20th September, 2019
Fleet List Yes 6th August, 2019 16th August, 2019


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019
Evacuation in HRRBs Yes 9th October, 2019 5th November, 2019
Electric Blanket Fires Yes 9th October, 2019 4th November, 2019
Fire Safety in Care Homes Yes 23rd August, 2019 20th September, 2019
RRO Yes 30th April, 2019 23rd May, 2019
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018
Fire Safety - officers, audits, enforcement notices Yes 6th June, 2018 20th June, 2018
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Suspected or Attempted Suicides No 18th December, 2020 18th January, 2021
Warehouse Fires/Vacant Properties/ Arson in Schools (Not held) 11th December, 2020 8th January, 2021
Drones or Unmanned Aerial Vehicles (Not held) 8th December, 2020 15th December, 2020
Emollient Products involved in fires Yes 30th November, 2020 29th December, 2020
Animal Rescues Yes 26th November, 2020 21st February, 2020
Cause of fire in retail premises Yes 25th November, 2020 22nd December, 2020
Fire caused by Xmas Lights Yes 23rd November, 2020 17th December, 2020
Animal Recues Yes 17th November, 2020 30th December, 2020
Water Rescue Yes 17th November, 2020 10th December, 2020
Oswestry Call Outs Yes 22nd October, 2020 16th November, 2020


Recent Freedom of Information Requests for IT
Title Released Received Responded
IT - Hardware / Software Yes 22nd April, 2020 19th May, 2020
Office 365 Yes 11th March, 2020 25th March, 2020
Printers / Printing Yes 21st January, 2020 24th January, 2020
Telecoms & Network Services Yes 7th January, 2020 4th February, 2020
Enterprise Software Yes 13th November, 2019 9th December, 2019
IT Service Management and Yes 18th November, 2019 22nd September, 2020
Telephony/Communications Yes 22nd October, 2019 18th November, 2019
IT Software Contracts Yes 8th July, 2019 5th August, 2019
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019


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