Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Expenditure Yes 6th March, 2019 17th April, 2019
Business rates mitigation and appeals Yes 17th January, 2019 24th January, 2019
FOI and SAR requests Yes 10th November, 2018 28th November, 2018
Judicial Review Yes 24th August, 2018 24th September, 2018
Gifts and Hospitality Yes 16th August, 2018 11th September, 2018
Firefighting funding Yes 29th June, 2018 10th July, 2018
Spend on bariatric rescues Yes 27th June, 2018 19th July, 2018
Energy Yes 26th June, 2018 9th July, 2018
GDPR Yes 15th May, 2018 13th June, 2018
Contract Yes 17th May, 2018 8th June, 2018


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Mental Health Yes 3rd September, 2019 1st October, 2019
Attacks on Firefighters Yes 8th August, 2019 3rd September, 2019
Subject Access Requests Yes 29th July, 2019 29th July, 2019
EU27 Yes 18th July, 2019 5th August, 2019
Wholetime Yes 5th July, 2019 5th August, 2019
Mental Health absences Yes 30th May, 2019 28th June, 2019
Wholetime FF Vacancies Yes 3rd May, 2019 14th May, 2019
ICT Staff Yes 24th April, 2019 14th May, 2019
Staffing Levels Yes 11th April, 2019 14th May, 2019
Headcount Yes 5th April, 2019 30th April, 2019


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Equipment Yes 24th January, 2019 7th February, 2019
Tweedlae Fire Station Yes 21st November, 2018 28th November, 2018
Energy Yes 16th November, 2018 16th November, 2018
Access Cards Yes 30th October, 2018 2nd November, 2018
Fleet List Yes 3rd October, 2018 17th October, 2018
Vehicle Disposal Yes 19th August, 2018 21st August, 2018
Appliance size Yes 31st July, 2018 10th August, 2018
Company cars Yes 4th June, 2018 7th June, 2018
Pothole damage to vehicles Yes 18th May, 2018 4th June, 2018
Pet Oxygen Yes 26th March, 2018 9th April, 2018


Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Smoke Alarms Yes 12th March, 2018 20th March, 2018
Dangers in the home - statistics Yes 1st February, 2018 2nd January, 2018
Inspections and Notices Yes 27th June, 2017 7th July, 2017
Fire Safety Yes 23rd June, 2016 8th July, 2016


Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
BBQ related incidents Yes 5th June, 2019 26th June, 2019
what3words Yes 3rd June, 2019 4th June, 2019
disabilities incident response Yes 3rd June, 2019 2nd July, 2019
Emergency Calls (Not held) 1st June, 2019 25th June, 2019
Pre-Determined Attendance Yes 28th May, 2019 24th June, 2019
Malicious Calls Yes 14th May, 2019 10th June, 2019
Wild Fires Yes 7th May, 2019 5th June, 2019
Forest Fires Yes 29th April, 2019 28th May, 2019
Residential Fires Yes 12th April, 2019 30th April, 2019
Firefighter Attacks Yes 14th March, 2019 5th April, 2019


Recent Freedom of Information Requests for IT
Title Released Received Responded
IT Software Yes 17th October, 2018 19th October, 2018
IT systems and Telecoms Yes 1st October, 2018 3rd October, 2018
IT Software Yes 21st September, 2018 25th September, 2018
ICT Data Request Yes 23rd August, 2018 24th September, 2018
Telecoms Yes 14th August, 2018 7th September, 2018
Cloud - IT Yes 2nd August, 2018 23rd August, 2018
ICT Expenditure Yes 1st August, 2018 24th August, 2018
Telephone System Maintenance Contract Yes 11th July, 2018 6th August, 2018
Cyber security Yes 9th July, 2018 24th July, 2018
Cyber attacks Yes 11th May, 2018 21st May, 2018


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